Reviews (1,913)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

August 6, 2021

Great app and support. Had a few questions regarding integration with some Apps and Shopify 2.0 and received a quick, detailed, and helpful response from the team. The Recharge App itself is a easy way to setup subscription services for your store and has always worked great for us.

The Meadow
United States
About 1 year using the app
February 5, 2021

The app itself, like anything for Shopify, is not without its unique challenges. However, we've had really solid support experiences over the course of our first year. The last two times I've had an issue, Byron has been the support agent to assist me and he's been stellar. Truly, he's saved me quite a bit of time investigating or trying to figure something out and his responses are always thorough and clear, which I really appreciate.

H.V.M.N.
United States
About 1 year using the app
March 19, 2021

Fantastic app and support team, best subscriptions on the market, looking forward to continued success

Amino
United Kingdom
About 1 year using the app
April 26, 2023

The recharge team was great in helping us set up the widget. There were a few additional requests I had to get the widgets to look the way we needed to on our site. Thanks for the help.

Palm Golf Co.
United States
About 1 year using the app
Recharge replied May 10, 2023

Appreciate the shout out to the Recharge team! We pride ourselves on the fluidity & functionality of our app that allows it to meet the needs of our merchants.
- Ty | VP of Services

June 22, 2021

With a growing subscription business, Recharge has been extremely helpful and valuable to our company. There are comprehensive analytics that Recharge compiles for us as well that help us with forecasting and with our retention efforts. Our rep Tyler is very knowledgable and willing to help at the drop of a hat.

beam
United States
About 1 year using the app
Edited January 25, 2021

Great experience with ReCharge. Had the help from one from the Migration Team - Stefan, and he helps us out a lot. Can really recommend Recharge to anyone!

Scandinavianbiolabs.com
Denmark
About 1 year using the app
Edited January 29, 2021

Eduardo and Jessie really went above and beyond to help us get up and running with Recharge. Have been really impressed so far.

HerbiDoor
Australia
About 1 year using the app
February 22, 2022

Recharge has worked well for our new subscription club. Gordon was very helpful during on-boarding.

WWE Shop
United States
About 1 year using the app
May 6, 2021

This app is great! We love all the functionality it gives us. From special flows and integrations to mail integration. Works great. Our CX rep Gordon C. is money. So much knowledge about shopify, and how to make our store the best experience for our customers!!

Douglas Coffee
United States
About 1 year using the app
Edited July 15, 2021

My experience with the Customer Success team, Brandon P, was excellent in helping solve our migration questions. Fast support and clear next steps. Thank you ReCharge!

OFFFIELD
United States
About 1 year using the app