Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

March 29, 2021

Great App and great support. We use Recharge in 5 Shopify Stores and it works fine. Also the support is very friendly!!!

JARMINO
Germany
About 1 year using the app
November 9, 2022

Very easy to setup the app to work, but due to the way our site was designed, we needed some custom functionality. The customization in the app is quite limited so we needed some assistance - we contacted Recharge support and they directed us to their merchant dev program, where we ended up finding Nick from e-shop Genius. They helped us setup the app to function exactly as we wanted, and all for free! Nick was very responsive to our questions.

Oceans Alive
United Kingdom
About 1 year using the app
June 23, 2021

Appli très intuitive, équipe très réactive. Le service support répond en général dans la journée, vraiment top!

choosemi
France
About 1 year using the app
Edited October 29, 2022

This app is great - makes subscriptions easy to manage and their support team is very helpful and responsive. Highly recommend.

JMB Living
United States
About 1 year using the app
September 22, 2023

Great product and customer service! Kiki helped me out quickly.

Dustless Blasting® Online Store
United States
About 1 year using the app
Recharge replied October 2, 2023

Thank you for the five star review - and for the shout-out to Kiki! We're glad to hear that you've had a good experience with Recharge.

- Ty Bailey | VP of Services

November 14, 2023

Nevena, Marc and Nikola T went above and beyond to help - we are very grateful - thank you for your great service!

Fishing Innovators
New Zealand
About 1 year using the app
Recharge replied November 20, 2023

We appreciate the shout-outs to our team!

- Ty Bailey | VP of Services

Edited April 17, 2023

I've been working hard at setting up my Shopify business and my products require customizations to how subscriptions are handled. I had a few issues that I ran into but the Recharge team provided fantastic support in helping resolve them. Adam was great in following up and was happy to go on the journey of figuring out what my issues were and how to get them fixed. Great customer service!

JuuJBox
United States
About 1 year using the app
April 10, 2023

Mallory C. was very helpful with my request for information. She responded very quickly and provided exactly the information I was needing. Great job!

Boil-The-Bag Peanuts
United States
About 1 year using the app
Recharge replied May 10, 2023

Mallory is a rockstar! Thank you so much for your kind words and positive review. We're glad your experience with Recharge has been five-stars.
- Ty | VP of Services

Edited December 21, 2021

Bryan Nguyen provided excellent support and quickly helped me with resolving my issue and getting the most from the app.

Dr. Alex Loyd
United States
About 1 year using the app
Edited February 4, 2022

This app is continuously making improvements with the platform and as such the tech support team is able and eager to help. UPDATE: We greatly appreciate the help from Vinse across multiple brands which we have. Without him we would still be spinning our wheels!

ZeroWater
United States
About 1 year using the app