Recharge Subscriptions , 1,708 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

November 17, 2020

Loved the support received from Recharge's Customer Support team. Shoutout to Isidora! Very helpful with workflows and giving me a step-by-step guide on integrating them with rulesets.

Sonage Skincare
United States
5 months using the app
Edited October 26, 2021

The app has been a revelation since we moved over from Recharge but the Customer Service has been another level altogether. Recenlty, Meredith blew us away with the dedication he showed in helping me solve an issue and I will be for ever grateful. Keep on doing what you are doing #rechargewins

Proverb
United Kingdom
5 months using the app
January 26, 2021

Hi Denis, Your response was prompt & thorough. Thank you. It is very much appreciated. Take care & be well.

Vital Body Therapeutics
United States
5 months using the app
September 30, 2022

Excellent support from Nick at e genius shop. He helped with some changes and did this quickly and easily. 10/10

NYME
United Kingdom
5 months using the app
February 21, 2023

Great onboarding and account management. We have a special "personalized" bundle setup where we need to add/remove products from subscriptions and Recharge's team has been very supportive and they still are.

We have a direct Slack connection to their API support team and their account managers are very responsive and supported us in migrating from our previous subscription provider.

If you're looking for committed B2B support to help you get set up and run your subscription business, Recharge is a great way to go in my experience.

Halm
Germany
5 months using the app
December 9, 2020

I use this app to manage my subscriptions. Every time i've needed assistance someone was there to help. Today I had a check-out issue that I needed help with and Denis was extremely helpful in assisting me in fixing the problem. Very, very happy, not only with the company but the staff as well!

wsibsettlements.com
Canada
5 months using the app
October 13, 2021

The agent (Joey, I believe) was super quick and immediately provided a solution. Thank you!!!!!!!!!!

Droplette Inc.
United States
5 months using the app
January 26, 2021

Chris from the support team was extremely quick and knowledgable when it came to a bulk change I needed in a time sensitive amount of time. He was very thorough and explained in an easy way what he needed from me in order to complete the task on his end. I couldn't have asked for a better experience to a task that seemed daunting beforehand.

Authentic Books
United States
5 months using the app
April 6, 2021

Great and fast customer service, I had trouble with the code they were able to resolve it. so far so good.

HeyClearSkin
United States
5 months using the app
September 21, 2021

I use this app for my subscription products. I have an issue with getting my widget on my store, I contacted Recharge and Mary responded in a very timely matter and fixed my issue. I'm very please with this company.

Pens.surprises
United States
5 months using the app