Reviews (1,913)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
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I wanted to give this review a 3 or 4-star rating, as there's always room for improvement! However, I specifically want to commend their technical support. I've been in contact with them multiple times this month, and I must say, they have impressed me with their in-depth knowledge, effective solutions, and prompt responses. Keep up the good work, guys!
We appreciate the shout out to our support team. Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Renata was great - she helped us with our issues we were having with our pixel to allow our data to sort properly which wasn't their fault at all. Thanks!
Meredith M. was sooo quick and helpful! Wish I could have her always around to help answer our recharge questions!
I had some problems with their widget, but they fixed them pretty fast. Good customer support and response time.
We migrated from our legacy system to Shopify and integrated ReCharge to support our automatic reorder subscription customers. The Recharge onboarding team was wonderful and made the transition as turn key as we could expect. Andrew H. our launch engineering manager, helped us transfer/import all our customer information, which we certainly would not have been able to do smoothly without his help. Gordon C was our growth account manager for the first 60 days and helped answer all our questions, provided helpful articles to train us for our unique business needs, and set up zoom meetings to check in with us and provide real-time support. Highly recommend using Recharge! They have a wonderful on-boarding team.
These guys always provide great support. Juan C was particularly helpful with a recent issue, which he solved quickly.
Big shout out to Jessie M for the super fast and friendly help I've had updating the app settings! Thanks a million!
Recharge continues to improve each year, adding new features and capabilities. Can't wait for the day it can fully integrate with Shopify checkout API, I am sure it will come eventually. Their support is top notch
Gordon at ReCharge has been very helpful and timely in assisting with questions and any issues we experienced during our subscriber migration and after. We really appreciate his consistent help over the past few months!
Recharge is not only a great tool for my Shopify store, but the support staff goes above and beyond to help. I have needed assistance on multiple occasions and they always have someone knowledgeable and friendly to help day or night.