Recharge Subscriptions , 1,384 reviews
They always have the answer for any question we have, code-related or straightforward. If they do not, they will work towards finding one.
This app is really fantastic; quite robust and the support is amazing. Very fast and helpful. Pretty much anything you would want to do with subscriptions you can do with this app.
Probably a very very good app for people who want something plug and play, because their philosophy is a pretty walled garden approach of "just contact us if you want to change anything", which in practice means communicating via miserable ZenDesk help tickets (and being on the receiving end of "type your response above this line" is an experience I've never enjoyed), but I understand why ReCharge may be in a position where this is really the only viable option for them. For someone who's trying to customize their store heavily, this would be challenging if not for EXCELLENT support agents like Jairus. THIS IS A 11/10 REVIEW FOR JAIRUS. Jairus (and likely many other great ReCharge support agents) has gone above and beyond stated ReCharge policy to help me figure out stuff about how the app works that doesn't seem to be documented anywhere. Or maybe it's documented in the dev section, which I haven't thought to ask for access to yet, so hey - maybe I've been the only one getting in my way here! Overall, don't love the ticketing support system, but I do love the folks on the other end, particularly Jairus. Thank you Jairus!
Recharge has helped us to sell subscriptions and was really supportive in helping us migrate over and answer all our questions!
Easy setup, simple to define subscription rules and types. Definitely worth the money. The customer service is also on point and very responsive.
Nikola, my support rep has been absolutely amazing and its the rest of the recharge support team as well. They are always willing to help me out, step by step and are very patient with any questions I may have. They're amazing.
Stefan was super helpful and went above and beyond to make sure I understood the migration process. it was more complicated than expected... but ReCharge is there for every step.
Leaving this review because our sales rep at ReCharge, Alex, went above and beyond in answering our questions/emails quickly, and with great information and advice. In addition, we have been using the service for almost 3 months now, and the support we get when opening tickets is responsive and informative.
Not only is ReCharge really important to our growing business as a product, their customer service is second to none!!!
Great app and support as usual ! :) I use it every day and it's very easy to get by. The assistance is always available and offers good advice.