Recharge Subscriptions , 1,684 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing recurring sales and subscriptions due to its easy integration with Shopify and user-friendly interface. They appreciate its customizable options that cater to specific business needs, aiding in growing recurring revenue and boosting conversion rates. The customer support is praised for their promptness and efficiency in problem-solving. However, some merchants suggest improvements in the customization and flexibility of bundle setups.

April 10, 2021

Good app. Maybe a bit pricey when you are just starting out with no subscriptions, but seems to do a lot for the price with excellent support, so far. Only thing I would like to see is being able to set a custom start / renew date on certain products. You can do it manually once a customer has subscribed. So far is has been very easy to use and setting it up on the site couldn't be easier. Support helped make a few changes to the help pop-up, which I don't understand why more stores don't do.
See it in action on our men's boxer shorts at www.halcyonblue.com

Halcyon Blue Ltd
United Kingdom
3 months using the app
Edited June 28, 2021

Gordon has been a fantastic help and is always ready to jump on a call to assist. Very very good and always impressed

OK! Beauty Box
United Kingdom
3 months using the app
November 22, 2021

I am still trying to understand this app. But the customer service is very good. We use it for combining discounts and subscriptions

KOS.com
United States
Over 5 years using the app
Edited January 21, 2021

Leaving this review because our sales rep at ReCharge, Alex, went above and beyond in answering our questions/emails quickly, and with great information and advice. In addition, we have been using the service for almost 3 months now, and the support we get when opening tickets is responsive and informative.

Shop Canopy
United States
3 months using the app
December 11, 2020

We run a healthy and personalized dog food e-commerce and we use Recharge to manage our subscriptions. We are very happy with the experience and specially the customer support is great.

Oscars Farm
Ireland
3 months using the app
Edited October 4, 2021

Overall, this app functions well and serves the purpose of providing subscription options for our products. Tech support is always helpful and responds quickly. It would be nice if products updated automatically instead of having to manually sync. Some customers have had trouble logging in and editing their subscriptions, especially on mobile devices. ReCharge suggested we change themes recently, so we did and we're hoping this cuts down on customer frustration.

Vapour Beauty
United States
About 5 years using the app
December 22, 2020

Customer Service is great! I had a million questions, and the Recharge team was very willing to spend a lot of time answering all of them.

HERETIC PARFUM
United States
3 months using the app
January 21, 2021

I migrated from Bold to Recharge as the integration and partnership options Reacharge had available were essential to our continued growth. The migration team (Mat in particular), were beyond helpful and made the experience seamless!

HelloEden
United States
3 months using the app
November 28, 2022

Amazing! I would upgrade so you can get phone support if you are migrating current subscribers from another app.

Sisters Coffee Company
United States
3 months using the app
October 20, 2022

Easy to get started and simple set up of subscribe and save subscriptions. Great launch support and service.

Lace Laboratory
Sweden
3 months using the app