Recharge Subscriptions , 1,712 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

March 8, 2022

Only app I could find that allows temporary subscriptions. Works very well with lots of customisations. Support is also very good, they fixed it when it wasn't working on our site. Only criticism is temporary subscriptions look permanent on the front-end.

Andermatt Home & Garden
United Kingdom
4 months using the app
Edited July 1, 2021

ReCharge offers amazing support, and Gordon has been great at helping us implement specific goals! Definitely go for ReCharge for any subscription business models. Matt was also an amazing help with some super quick support that we needed!

Wildlife Collections
United States
4 months using the app
Edited November 22, 2021

I just started to use this App and had some issues with integration, their support team was great, very quick, and helpful. They identified the problem and I was able to solve it very quickly and easily. Special thanks to Eduardo Mallmann who helped me with my issue :)

vitaflip
United States
3 months using the app
Edited February 9, 2021

There are some things I'd likely change a bit (finding past invoices is not as straightforward as one would like), but in general I find ReCharge support to be helpful. We appreciate our subscribers, and this makes holding onto them easier.

Steamm Espresso
United States
About 6 years using the app
June 9, 2022

We've used this app for two weeks now and it's been able to accommodate the transfer from two different platforms one of which was a similar platform and the other completely different. Customer service will help walk you through everything and quickly! I was surprised at how fast any problems we ran into were resolved either with instruction on how to fix it or with their team fixing it for us when things became a little more technical. The only downside is the fact that the app isn't compatible with any volume discount apps, but they do offer some alternatives.

HAVVN
United States
3 months using the app
February 22, 2021

I have been using Recharge for a few years. My subscription business has grown consistently. Great customer support, which means the most to me.

Hudson Henry Baking Co.
United States
About 6 years using the app
August 18, 2021

Rating is for service as I have only just joined Recharge. I was struggling with something and after I emailed them, they sorted the issue on their side so I didn't even have to do anything. I am not tech savvy. Great service thank you

MAXON Custom Designed Nails
United Kingdom
3 months using the app
Edited June 17, 2022

The Recharge team did an outstanding job helping me migrate from my old subscription platform to this one. Customers are better able to manage their own subscriptions which means fewer emails for me! The ability for customers to add one-time items has also helped increase sales!

Brewtus Roasting
United States
3 months using the app
February 11, 2021

Just want to share that ReCharge's customer service is on point every time I needed help. My most recent experience was with Jessie M. and it was superb. ;)

Amrita Health Foods
United States
Almost 6 years using the app
Edited January 25, 2021

Mat and the team was super helpful throughout the integration and migration of our members. We are very excited for the up and coming features which will really help us in taking our service to the next level.

CDLP
Sweden
3 months using the app