Reviews (1,914)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

February 19, 2021

Great app!!! Our experience with support team member Jairus was awesome. He helped us to solve the issues. I highly recommend this app to everyone.

Ironside Coffee
Australia
10 months using the app
July 19, 2021

Eduardo Mallmann from the customer support team was an absolute life saver! He fixed a bug that 2 teams of web developers could not! I offered to buy him a case of beer and he said he'd prefer a 5 star review for Recharge! They're an amazing team!

WeFreya
Canada
10 months using the app
December 2, 2022

We've just started using the app, but so far we've gotten a ton of support from the Recharge team to get set up. They were so helpful during migration and answered all of our questions so well. Excited to implement all the features it offers!

Conscious Step
United States
10 months using the app
February 8, 2021

Good ap, great customers service. Few teething issues but customers service usually fixes swiftly...

Buddy Bites
Hong Kong SAR
10 months using the app
Edited June 2, 2021

*Edit -Ranson helped us get this working so I edited my review. We cant even get a response for their support staff to get us up and running. Very Unprofessional. I hope this doesn't happen to anyone else.

DonPabloCoffee
United States
10 months using the app
July 9, 2022

Really helpful support from the team - and some nice online documentation and FAQs where I could find answers myself.

The Gut Co®
United Kingdom
10 months using the app
March 29, 2022

I had a glitch and contacted customer service, which put me in touch with one of Recharge's engineers, Breanna. She connected me with an expert who was able to write a bit of code to solve my problem quickly and inexpensively. The whole experience was satisfying because the general standard that we merchants have come to expect from customer service is honestly quite low. These guys stood behind their product and helped me solve a problem, which means more sales for my store and more revenue for them. Yay!

Big Creek Coffee Roasters
United States
10 months using the app
October 31, 2022

Amazing customer service support team and app - they provided fast replies and went over and above to help with our migration from woocommerce to Shopify

Paw Pantry
Australia
10 months using the app
January 5, 2021

Great app with great customer service! Whenever you have a question, it only takes minutes to hours until they get back to you.

ROY Kombucha
Germany
10 months using the app
January 28, 2022

Thank you for the quick response. and helping solve the issue I was having quickly and professional.

Parakeet Slimes Shop
United States
9 months using the app