Reviews (1,915)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

April 29, 2022

We have had a pretty great experience with Recharge so far, especially the customer service. I worked with Vinse R for our launch, and he was wonderful! He was SO responsive and helpful, plus he was a pleasure :) Thank you so much!

Smartass & Sass
United States
9 months using the app
November 7, 2023

Top tier app for managing simple and complex subscriptions. Our team was able to integrate Recharge very quickly and it handles a number of complex edge cases. Their support responds within 12 hours as well!

Lights Off
United States
9 months using the app
Recharge replied November 15, 2023

Thank you for taking the time to leave a positive review of your experience!

- Ty Bailey | VP of Services

May 5, 2021

We migrated our subscription business to ReCharge and it's helped us offer new features that help drive LTV like one-time addons, retention strategies, and quick actions via SMS.

The Sill
United States
9 months using the app
July 22, 2021

Customer Service was amazing. I had an issue setting up the recharge add-on but a quick chat with their support team fixed it. Within 5 minutes I had it up and running my products were available as a subscription.

Next Generation by Kelley West, Inc.
United States
9 months using the app
November 30, 2020

This app is really fantastic; quite robust and the support is amazing. Very fast and helpful. Pretty much anything you would want to do with subscriptions you can do with this app.

lokaistore
United States
9 months using the app
January 18, 2022

Dora was able to research my issue and give me solutions that fixed it within a couple of days. Thanks for your help.

Pure Southern Health
United States
9 months using the app
Edited February 5, 2021

Has grown to be an absolutely essential part of our business. It's seamless and the analytics section is gold! We're able to quickly see our active subscribers, churn, and future revenue!

Club EarlyBird
United States
9 months using the app
July 6, 2022

Great app, works seamlessly. Customer Service was quick and very helpful to resolve any issues we've had

Nēmah
United States
9 months using the app
July 7, 2021

recharge does what I need and more, great support. Developers are able to leverage the tech stack to get more creative with various sales strategies

Apothia
United States
9 months using the app
January 20, 2022

ReCharge is a good app and importantly is an easy out of the box solution for SMEs. Some of their competitors offer powerful solutions, but with great power comes a disgusting amount of effort for essentially exactly what ReCharge provides. Support from Nigel at ReCharge was consistent and comprehensive and he helped us get hundreds of products loaded & live in a matter of days. If you're lucky enough to work with Nigel send him a voucher for a beer or something.

Type One Style
United Kingdom
9 months using the app