Reviews (1,883)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, intuitive interface, and comprehensive feature set. The support team is noted for their quick and professional responses. The user-friendly interface makes managing subscription services and integrating with Shopify straightforward. Merchants appreciate the customizable features like seamless recurring payment automation, which boosts customer retention and satisfaction. The app is also recognized for its reliability and continuous updates, enhancing business operations and customer experiences based on merchant feedback.

June 7, 2021

I am submitting this review in regards to your ReCharge Customer Success, John T.! He was super helpful and was able to make the edits I was looking for super fast.

Sulwhasoo
United States
8 months using the app
November 10, 2022

Great onboarding help! Arlon was amazing! So knowledgeable! Very happy to begin this partnership with Recharge!

The Caviar Club
United States
8 months using the app
January 20, 2022

Alex Delgado through Recharge Support provided me with the documentation the identifies the fields used to build the Analytics dashboards. This is a huge help because I'm creating my own dashboards from the API within Tableau so I can be confident that the metrics I'm using align with logic that Recharge defines.

Dutch
United States
8 months using the app
November 29, 2020

Recharge has helped us to sell subscriptions and was really supportive in helping us migrate over and answer all our questions!

OVA MOON
United States
8 months using the app
June 16, 2023

Our First implementation with Recharge was so smooth and enjoyable and came in ahead of time!

I love the flow and project management tool and our Implementation lead Arlon was incredible to work with, responsive, sharp, concise and knowledgeable.

Organic Erotic
United States
8 months using the app
Recharge replied June 19, 2023

We're really glad to hear that your experience with Recharge has been enjoyable! Thank you so much for the shout-out to Arlon!
- Ty Bailey | VP of Services

October 3, 2023

I am write this 5 star review because of the exemplary service and support. The app itself is easy enough to use and is quite extensible. One of the most important things is when we had a problem (that we created) Recharge was there to pick up and fix all we needed. Great product great support

Gold Medal Wine Club
United States
8 months using the app
Recharge replied October 16, 2023

Thank you so much for the five star review! We're glad to hear about your positive experience with Recharge.

- Ty Bailey | VP of Services

Edited August 12, 2021

Quick response and resolution from Matt J. He was very thorough with the information he provided. Great job!

Legendary Vocals by Peter Hollens
United States
8 months using the app
February 23, 2021

Chris at ReCharge was quick to update our theme for us when we realized it had uninstalled. The product works great we use it for recurring donations as a charity and saves us a ton of time with processing.

Grand River Hospital Foundation
Canada
8 months using the app
November 23, 2020

Brilliant app and fantastic support from Javaughn - top in class. Would highly recommend to scaling business looking for a serious infrastructure. They didn't become market leader eating crisps while watching Netflix.

Minor Figures
United Kingdom
8 months using the app
May 17, 2021

Super quick response, very proactive, fixed my issues same day, incredibly responsive and nice. Great customer service!

Seven Grams Caffé
United States
8 months using the app