Recharge Subscriptions , 1,707 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

July 30, 2021

I have used ReCharge for years now and every time I've had a question or concern they have responded to me promptly and have been able to assist me. Highly recommend them and their service.

Formwell Supplements
United States
About 3 hours using the app
Edited December 24, 2022

This app had legal terms that covered the checkout page. I never was able to find a way to remove this. The legal terms covered other text. I was only able to move the widget around on the page but never remove the legal terms. This made the app unusable. If the app covers your websites text and makes reading about your product impossible why use this app?

August Moon Organics
United States
3 days using the app
June 24, 2021

I didn't even get to try it ... when I go to "open application" the page goes blank ... I tried to find a link for support or help and I didn't find it either ... curious experience

MrLaundry
Chile
2 days using the app
February 3, 2022

First of, the app is a great app, the service that the app provides is awesome. However, you have to pay 300$/ month if you want to customize the theme. If you want to change colors, that is easy in their CSS builder. But it stops there... When reading out there live chat is really lousy with slow answers, answers that clearly states that the one on the other side of the chat haven't read what you just wrote. And this persons tip for me was to reach out to one of there partners... Costs from 1000$... Also, translation is a beast. Manually translation over 100 sentences.

MEMOAIR
Sweden
About 24 hours using the app
April 23, 2021

Did not work for us, as we are based in India and subscription payment works only with SHOPIFY PAYMENT, but SHOPIFY PAYMENTS are not available in India.

jagatpharma
India
About 24 hours using the app
March 26, 2021

Terrible experience and terrible customer service.
We just added Recharge and some of the products were set to be subscription forever, although we wanted to undo them.
Not only that, now our customers cannot add them to their cart, it is a massive bug. Currently is costing us some money. We asked for help, and they didn't get back to us. Every day we are losing money and still waiting for a response

HotGhostWriter
United Kingdom
About 22 hours using the app
May 6, 2022

PLEASE PLEASE PLEASE don't get fooled by their positive reviews. This app is an evil. Their customer service is awful. A pure waste of time and money. Read NEGATIVE REVIEWS first.

Clear Comfort Night Guards
United States
About 19 hours using the app
March 5, 2022

Such a bad app, you can't add 2 types of discounts, you can't set dates and times, you can't see orders on colander. This app doesn't fit to any merchant with subscription model that in the end a delivery person comes with the delivery to the customer

Te Gek Eten
Netherlands
About 1 hour using the app
October 13, 2021

Warning, installing this app will immediately inject code snippets into your theme that will display content on the front end. Even after removing the snippets, we encountered a compatibility with paypal express checkout that generated a liquid error: internal and took a while to find and solve. Proceed with caution.

SeaVees
United States
About 1 hour using the app
February 14, 2022

You're telling me that I have to set up subscription 1 product at a time? I have hundreds of products in my store. No time for that!

Garçon®
Canada
8 minutes using the app