Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

January 9, 2024

Vinse was amazing in helping me set up Recharge. He ensured my integration was smooth and easy. I am excited to roll out subscriptions, and I look forward to reverting back in a few months after use.

Whey Better Bar
United States
3 months using the app
Recharge replied January 16, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

April 16, 2024

We just migrated to Recharge, and were blown away with the service Jairus provided to make sure we had the best migration experience! It was seamless and organized. Thanks!

HeyBamboo
United States
21 days using the app
Recharge replied April 22, 2024

We're glad to hear about your positive experience. Thanks for the shout out to Jairus!

- Ty Bailey | VP of Services

April 1, 2024

No way to get rid of this useless app and they have been charging me on the sly a $99 fee for months on end when I’ve removed all my products from their site months ago!

The Soap Scientist
United States
Over 1 year using the app
Recharge replied April 8, 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

July 8, 2024

Parfait !
Retour rapide

ÉQUILIBRE & INSTINCT
France
Almost 3 years using the app
Recharge replied July 15, 2024

We appreciate your review!

- Ty Bailey | VP of Services

March 31, 2024

They certainly increase the prices of the app without any warning at all and now since our subscribers are still in this we cannot close and canceled app.
WARNING do not ever use this app they are stealing money

TheSciFi.Net
United States
Almost 2 years using the app
Recharge replied April 8, 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

Edited July 1, 2024

Great app, runs very smoothly, intuitive to use and support staff are SO helpful, especially Roberto + Nena!

All About Kombucha
Ireland
About 1 year using the app
Recharge replied April 8, 2024

Thank you for taking the time to leave us a review!

Ty Bailey | VP of Services

March 14, 2024

Great app, easy to use. Always improving the experience.

Oxford Biolabs Ltd. (UK)
United Kingdom
Over 6 years using the app
Recharge replied March 21, 2024

We appreciate the review!

- Ty Bailey | VP of Services

February 8, 2024

Roberto was very patient with my problem and helped me out immediately. Thank you!

animailadventures
United States
Almost 2 years using the app
Recharge replied February 12, 2024

We appreciate you leaving us a review!

- Ty Bailey | VP of Services

February 29, 2024

I have never been a fan of this app...but I am warming to it since integrated checkout with shopify and chat support. Just had a great experience with support person Jaden Walker. Thanks

We Are Planet Hope
Canada
Over 4 years using the app
Recharge replied March 4, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

March 1, 2024

no worth the 99, would have to say there are better ones out there for less.

That Healthy Co
Australia
Over 2 years using the app
Recharge replied March 4, 2024

We appreciate your feedback.

- Ty Bailey | VP of Services