Reviews (1,883)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, intuitive interface, and comprehensive feature set. The support team is noted for their quick and professional responses. The user-friendly interface makes managing subscription services and integrating with Shopify straightforward. Merchants appreciate the customizable features like seamless recurring payment automation, which boosts customer retention and satisfaction. The app is also recognized for its reliability and continuous updates, enhancing business operations and customer experiences based on merchant feedback.

Edited August 31, 2021

Great app, good support (mostly / sometimes takes some days/weeks to reveice an answer). Ive been using Recharge for some years now as a Pro customer. I like it´s flexibility and the support, which mostly answers quite quick. However, I hope there will be features available in the future for Shopify´s multi-country-pricing & multi-currency support.

Happy Coffee
Germany
About 7 years using the app
July 31, 2023

Great App for all your subscription needs. Fantastic service from Gordon and the team. Thank you Recharge

Nutriseed
United Kingdom
About 7 years using the app
Recharge replied August 6, 2023

We really appreciate you taking the time to leave us a positive review. Extra thanks for the shout out to Gordon! We are glad to hear you've had a good experience with Recharge.
- Ty Bailey | VP of Services

July 26, 2023

I love the app. This has been the backbone of my business. Subscribers are key to sustainable growth, and having easy software to use is even better.

The icing on the cake is the customer service!

Guiltless Food Co.
United States
About 7 years using the app
Recharge replied July 31, 2023

We're so glad to hear about your positive experience using Recharge! Thank you for the review and the shout out to our Support team!
- Ty | VP of Services

May 26, 2022

We have been using ReCharge for a few years now and we've been very satisfied. The app is user friendly and great customer service!

Health Logics
United States
About 7 years using the app
September 7, 2021

Customer support has been responsive and helpful, they have been quick to assist and work to resolve issues.

Splash Wines
United States
About 7 years using the app
September 14, 2022

Recahrge is great with great support Team. They helped us with our 3 websites now we are using the check out cart by recharge and we are very happy . We manage multivitamins subscriptions Would recommend to anyone , I believe that is the best service on the market .

BN Healthy
Australia
About 7 years using the app
November 11, 2020

I use this app to manage a few different subscriptions. I had a small issue with something and I had it resolved within an hour of me sending my email for help. Highly recommend!

thebeerclub.ie
Ireland
About 7 years using the app
October 11, 2023

Service was great, very fast and provided exactly the information I needed

BotanicBaby
Australia
Almost 7 years using the app
Recharge replied October 16, 2023

Thank you for taking the time to leave us a review! We appreciate it.

- Ty Bailey | VP of Services

June 29, 2021

Amazing support! The team is always there to help and is also the oldest subscription app in the market which makes it more reliable than others!

Kettle & Fire
United States
Almost 7 years using the app
Edited August 20, 2024

Often when I reach out to ReCharge they will fix the problem for me. It's great! This allows me to get back to the customer so much quicker- Thanks Amber!

GoodnessMe
Australia
Over 6 years using the app