Reviews (1,912)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
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We had a bug affecting our ability to create refunds in recharge. Breanna assisted with the customer and provided all the steps to identify and fix the bug. She was quick, knowledgable, friendly, helpful & appreciated!
While trying to setup bulk changes I talked to Kevin G. He was extremely responsive and proactive. When I was confused he responded with very helpful information that actually helped. It was one of the best customer support experiences I've ever had. Thanks Kevin G!
Meredith M. was of great assistance in resolving the issue I was having with receiving exports from Recharge. Communication was clear and fast. Thanks again Meredith!
Had a great experience with Jenalyn -- Recharge support is top notch! Whenever I have an issue responses are prompt and helpful.
ReCharge does exactly what we need it to do and the customer service reps are super responsive and professional.
Very helpful on the support chat in helping me get the shipping rates to pull correctly for the subscription boxes. Dora was quick and clear on what to do.
5/5 would recommend recharge! Their support team is A+! Miley W. Helped me today and was awesome! Quick, and efficient! Love working with recharge!
Thank you so much for leaving a five star review - and for your shout out to Miley! We're glad that Recharge has improved your subscription service offerings.
- Ty Bailey | VP of Services
Nena a ReCharge Support Agent helped me to attain the Certificate of Residence (Statement of Information) promptly. Thank you.
ReCharge is a great app and their support staff like Clay always jump on any issues or updates I might need along the way. Thanks!
I spoke to Adam B and he sorted our issue out in good time. We then found another customer with the same issue and he sorted it super quickly. Great customer service! :)