Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

Edited December 19, 2021

Totally does what we need it to. Over the years we're better at working in the backend and they've made it easier to operate. My most recent support from Vuk and Milica was great!

NOOMA
United States
About 6 years using the app
July 29, 2021

Very good app and effective customer service ! It runs as it should and their support is very reactive if you have any question

Osteposten
Denmark
About 6 years using the app
Edited October 1, 2021

Bekah responded to my question very quickly and went above and beyond to assure me my issue would be resolved. I felt taken care of and continue to have excellent service when I reach out to recharge with any issue. Thank you!

Keap
United States
About 6 years using the app
Edited August 19, 2024

Deep customer support when you really need it.

Parachute Coffee
United States
About 6 years using the app
March 10, 2021

I've been using ReCharge for the past 4 years on 4 different e-shops, and I'm glad I chose to partner up with them. Not always ideal, the progress they made over the years is good and their customer service 5*. Now I only wish they make the new Shopify Checkout integration available for their 'old' customers soon.

Standart
Slovakia
About 6 years using the app
February 16, 2022

I recently had a minor niggling issue with inventory & Elijah P from recharge support spent a day back and forth with me and couldn't have been more helpful. Problem solved, really rate the support and the detail they provided. Thanks

Karon Farm Coffee
Australia
About 6 years using the app
February 13, 2022

I really like the app. It's easy to use and their support team is very responsive. BIG Thumbs Up! :)

Pod & Parcel
Australia
About 6 years using the app
August 3, 2023

Matt helped us solve our issue and was great at communicating! He did a great job troubleshooting and ensuring that everyone involved knew what was going on.

Jackie
United States
About 6 years using the app
Recharge replied August 6, 2023

Thank you for the shout out to both our app and team member, Matt! We are glad to hear that he was able to assist you with your needs.
- Ty Bailey | VP of Services

October 13, 2021

Joey with customer support helped me quickly and accurately through Ticket ID: 642415. Great work - thank you!

Eko
United States
About 6 years using the app
Edited August 31, 2023

I needed help doing a bulk update on all of our subscriptions and Amber helped me every step of the way. I really appreciate the great service. Thank you!

wild friends
United States
About 6 years using the app