Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

Edited May 20, 2021

I recently had an issue finding some information I needed I'm exporting. Francis Ith was so helpful! He took the time to understand what I needed then answered my question. The service was above and beyond what I expected and very detailed.

Sportsman's Box
United States
Almost 6 years using the app
August 12, 2021

Milica was very helpful in resolving an issue a customer had come to us with. We appreciate the great customer service!

Cora
United States
Almost 6 years using the app
Edited May 17, 2022

Alicia J was extremely helpful in getting my issue sorted quickly and efficiently. Alicia you are a life saver! 10 out of 10 stars!

TAYST COFFEE ROASTER
United States
Almost 6 years using the app
April 27, 2023

Best subscription platform for e-commerce. The upgrade to Pro is worth the money for the chat support alone.

O2 Hydration
United States
Almost 6 years using the app
Recharge replied May 10, 2023

Thank you so much for the positive feedback! We're glad that you've had a positive experience with our chat support.
- Ty | VP of Services

October 2, 2021

This is a seriously powerful app and we've been using it for a few years now. Customers are generally able to manage their own subscriptions without needing any help. Customer service is also top notch, friendly and professional. Rachel has helped answer some question I had about the new Shopify checkout integration plans. Recommended.

Foundry Coffee Roasters
United Kingdom
Almost 6 years using the app
August 21, 2021

This app has been a great addition to our customer's shopping experience. I would definitely recommend it.

Good Medicine Beauty Lab
United States
Almost 6 years using the app
Edited November 21, 2023

This app has helped our business so much, it allows our customers to automate ordering their products on a schedule that works best for them. And the customer service team is amazing!

Elle Vie Body Products
United States
Almost 6 years using the app
October 26, 2021

This app is excellent for subscriptions, enough flexibility to accommodate all our customers' demands

Zoé Water
United States
Almost 6 years using the app
June 7, 2021

As a priority Recharge customer, we've been very happy with the Recharge team's response to our inquiries and requests. The agility of the Recharge team to perform bulk updates and assist us in keeping our own customers happy and delighted is immensely appreciated! (And an extra big shoutout to Jairus!)

Ora Organic
United States
Almost 6 years using the app
Edited December 21, 2021

Received excellent service from Tigist when experienced an issue with a customers account. She responded promptly.

Bearded Brothers
United States
Almost 6 years using the app