Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

July 14, 2021

Customer Service is excellent. App comes the closest of all out there to providing the functionality we require.

Atlas Bar
United States
Almost 6 years using the app
August 11, 2022

Excellent, fast customer service. Some data redundancies that can make entry a chore, but overall does exactly what we need.

Unionville Vineyards
United States
Almost 6 years using the app
December 6, 2020

Outstanding customer service, much better than our previous app. I would highly recommend Recharge for any sort of subscription solution.

WOW HYDRATE
United Kingdom
Almost 6 years using the app
November 21, 2023

Advisors are always a help and it's greatly appreciated. Brian N. helped to clarify an issue and addressed it expeditiously. Thanks!

SugarMuses® MidnightMuses™
United States
Over 5 years using the app
Recharge replied November 28, 2023

Thank you so much for the review - and the shout out to Brian!

- Ty Bailey | VP of Services

June 15, 2021

We are working with Recharge for several years already. Great team, great company! We will continue to work with Recharge

MindfulSouls
Netherlands
Almost 6 years using the app
November 8, 2023

Nice App

Alaya Naturals
United States
Over 5 years using the app
Recharge replied November 15, 2023

Thank you for the five star review!

- Ty Bailey | VP of Services

May 31, 2021

The Support Team is always extremely helpful and responsive. Always a pleasure to deal with!! A+++ employees in Jairus, Elli and Nevena!

Babe Cosmetics
United States
Almost 6 years using the app
February 15, 2022

Customer service has been great! Matt A. was able to help me trouble shoot some specific issues we were having with order triggers and walked me through how our team would be able to automatically apply discounts on our subscriptions at checkout.

Wüfers
Canada
Over 5 years using the app
Edited June 16, 2021

Recharge still has some cleanup to do to make things work smoother, but as they continue to optimize their processes, their team has been vigilant in helping to get my issues sorted. *Update: My Account Manager with Recharge, Paul, has worked closely with me to help reduce the amount of time certain processes have taken me. They've heard my frustrations and Paul has been hard at work to make the experiences smoother for my team.

Tomlinson's Feed
United States
Over 5 years using the app
October 4, 2021

Knowledgeable, fast and friendly support. Julmar sent all the information I needed, plus the tools to make it easier.

CaffeUmbria
United States
Over 5 years using the app