Recharge Subscriptions , 1,752 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and robust features. They appreciate its continuous improvements, reliable platform, and customization options. The customer support is praised for prompt and effective service, with team members like Nikola C. and Mariah receiving special mentions. Unique features like password-less login and Shopify Checkout Integration are positively noted. Merchants report increased recurring revenue and customer loyalty, and value its inventory management, order rescheduling, and insightful reporting capabilities.

February 25, 2021

Works great with Avalara tax calculations and Shopify. Hoping that the Shopify payments integration is available soon.

Silver Fern™ Brand
United States
About 5 years using the app
January 5, 2021

We've been using this app for a number of years for subscription services and it is pretty seamless. If we don't know something, we just ask support and they respond quickly with either an answer or recommendations/resources.

Verena Street Coffee Co.
United States
About 5 years using the app
July 8, 2021

This is a great service and made managing subscriptions easy. Would recommend this to other startups looking for an easy subscription solution

SIO Beauty
United States
About 5 years using the app
March 24, 2023

Super helpful! Very responsive. The agent helped me get my issue resolved in a timely manner and was very patient with my questions.

Mosaic
United States
Almost 5 years using the app
July 2, 2021

Tigist was great! He answered my email within 15 minutes and has assisted me with an urgent need! Very helpful.

Brüush
Canada
Almost 5 years using the app
July 29, 2022

We use Recharge to offer subscription items to our customers and we are very happy with their system. Even when we have issue, which are rare, the support is quick and effective.

Kalahari Snacks
United States
Almost 5 years using the app
March 16, 2022

I am reviewing the customer service experience, not the app. The agent understood my issue and gave me the step by step instructions I needed to solve the issue and also offered to help in case it didn't work. They also said they would pass on my feedback and noted the development team were aware of the issue I described and were working on a solution. Excellent customer service, thank you.

CurraNZ - New Zealand
New Zealand
Almost 5 years using the app
March 10, 2022

I love this app and company! We have been with them for years. We recently decided to upgrade to a unified Shopify checkout, and the process was AMAZING! Seriously, Joey (if you see this!) I am over-the-moon grateful for all of your help and support along the way. You've been so responsive and thoroughly helpful! I've done a lot of integrations, etc. and I've never felt more confident and safe making a major update. Thank you Recharge (and Joey from support) for everything!

SEEN
United States
Almost 5 years using the app
May 5, 2021

Outstanding customer support. I write their customer support constantly and always hear back rather quickly. I am so grateful that Recharge has a large team of well educated customer support reps!

Farmers Juice
United States
Almost 5 years using the app
Edited December 7, 2021

I had multiple customer's who were having issues changing the date of their subscription orders. Sarah was very helpful with resolving my problem!

Sightglass Coffee
United States
Almost 5 years using the app