Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

February 3, 2022

I worked with Erika G at Recharge support and she was tremendous. I had multiple issues that she addressed for me in a very timely fashion.
Troy
Kids Dinosaur of the Month Club

Kids Dinosaur of the Month Club
United States
Over 5 years using the app
April 9, 2021

I am writing here today not only because recharge has been a great app for us, but it is amazing because of the customer support team, especially Paola and Jairus! Both of them have been an amazing help and really have made al our hardships with our subscriptions seamless. Thank you!!!

Super Coffee
United States
About 5 years using the app
February 13, 2023

Customer service is great, responsive, and thorough! Much higher level of service than I expected, Olivia is great!!!

King State
United States
About 5 years using the app
Edited March 1, 2024

ReCharge is a great subscription app. Their support team, Nikola and Vuk specifically are always attentive and helpful when I encounter tech problems.

The Billboard 500 Club
United States
About 5 years using the app
January 31, 2022

I love how responsive their Support Team is, especially April. There was never a question she wasn't able to answer very satisfactorily. She helped us fix some issues, as well as provided very helpful advice. ReCharge is a GREAT app that is TRUE to what it says it can do.

Weyland Brain Nutrition
United States
About 5 years using the app
May 18, 2023

The recharge support team is great to work with and quick to respond. Not only do we love working with them, but our customers also love the ease of using their platform

Drink Phocus
United States
About 5 years using the app
Recharge replied May 29, 2023

Thank you for taking the time to leave us a review - and for the shout out to both our team and our product! We're glad your customers enjoy the ease of their subscription service.
- Ty | VP of Services

Edited September 13, 2021

This review is for Meredith for assisting me with my concern regarding a refund. Charlotte Turner charlou.turner.11@gmail.com - Exceed Time Limit for Refund

Hello Peachiee
Australia
About 5 years using the app
August 17, 2022

Works great! We use it in 3 different stores :) Every time you need support, they reply and help you ASAP!

Happy Mammoth
Australia
About 5 years using the app
April 7, 2022

ReCharge Support is quick to respond, offer solutions and helpful with bulk changes when needed. Its great to have a business that helps us succeed.

TruDog
United States
About 5 years using the app
Edited August 24, 2022

Gordon always goes above and beyond to get things sorted for us, and we're also getting in touch for one reason or another! Very patience and helpful as always. We're making really good progress with our portal.

Bare Biology
United Kingdom
About 5 years using the app