Reviews (1,912)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
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Over time this app has gotten better and better with the new upgrades and features added, and I am excited for what is to come. I have recently reached out to the support team for help several times, and they have always been super prompt and helpful.
Support is always helpful and very responsive. I needed a fix for a shipping issue and voila, they have a new feature for it that I wasn't even aware of. Problem solved within a day!
Happy with the quick solution.
Updated review - July 11th, 2024.
Ran into an issue. Kiki from the technical support team did a great job resolving our issue within a short time. :-)
We've used Recharge as our subscription solution since 2019. In the past year in particular, we've seen Recharge make big strides in product development and customer support.
Our CSM, Gordon, is always responsive and has been a great advocate for us in getting needed features launched. We're excited about what the future holds for us and Recharge and look forward to a continued strong partnership in the coming years.
Milena who assisted me in solving some functionality problems was spectacular and extremely helpful! Matt A. who assisted me recently with some tracking issues in our checkout was incredibly helpful and responded to my questions in lightning speed!
Have worked with recharge for about 3 years now and have recently started with Gordon, our account manager - he's brought fantastic expertise & support to the business. Really great app & team!
Alicia was very helpful and fixed the issue with one email :-) very quick and easy to sort. Great customer service
Any time I have an issue, the service team (Especially Sukhmun P.) has been incredibly helpful and able to answer all my questions in a way that made sense and work with me to help me better manage how our store uses ReCharge.
Great App and customer service! Highly recommend. Customer service is always willing to help with every request we are having - more like an extended team of us! :)
Customer support very reactive and usually have solutions. Today they have sorted out the EU tax position for a UK company.