Recharge Subscriptions

We have been using ReCharge since 2020 and are impressed with the improvements made over that time. Our interaction with the support team is rare since the app runs pretty well, but when we need extra help we always reach out to Nick at e-shop Genius to take care of any custom tweaks. He is always responsive and takes care of anything we need. Cheers!

We use recharge for our subscription program, and have been pleased with the responsive and helpful customer service we've received. There have been a few hiccups, but Tigist was extremely prompt, patient and thorough with all of her communications and helped us overcome the obstacles we came up against. Thank you!

Very grateful for the prompt responses and willingness to help continually update our subscriptions! Loving this app!! I can always count on the Recharge support team!

Kevin, Alex and Bryan have provided excellent customer support on several recent issues. They are very quick to respond, friendly, very helpful and professional.
Great customer service!

ReCharge is not only a great app, but their customer service is also incredible! Would highly recommend for a recurring charge solution based on that alone!

Excellent! Very friendly Support Team that solve issues in no time. Definitely a five-star Customer Service!

I am reviewing my customer service experience with Denis R. He got back to me very quickly and provided me with the answers I needed with regards to a customer question about receiving notifications.

I am incredibly pleased with the ReCharge Support Staff, notably Tarek A. I was able to get quick solutions from Tarek (that others said could not be done) and I'm thrilled! I've always received quick and smart responses and great attention to detail and my concerns. I told them they deserve a promotion and I wish I had the authority to give them one! I spoke to so many people about different setup questions and possibilities - from our team, Shopify, and even ReCharge and Tarek provided the only solutions that have worked, accommodated all facets of my concerns, and were very simple to set up (this has happened on multiple occasions). Communication is always thoughtful, clear, and concise. High praise from All-Star Nutrition! Thank you so much!

I have emailed ReCharge multiple times and they always respond within the same day with extremely helpful tips! Definitely recommend them, especially based off their customer service!

Fast technical support from Adam B. Most issues are regularly resolved within twenty four hours. There is an additional charge for rapid support but it is well worth it in our opinion.