Recharge Subscriptions , 1,539 reviews

Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, robust technology, and customization options for subscription services. It integrates well with Shopify, simplifying subscription management and boosting conversion rates. The app's analytics feature provides valuable insights. The support team is efficient and prioritizes tasks effectively. The migration process is quick and well-supported, making it suitable for businesses aiming to scale with enterprise-level features.

Edited December 15, 2020

Jessie from the Recharge App team as an excellent service staff who provided insightful and seamless service with such in depth knowledge

About 2 years using the app
Edited April 21, 2022

Milutin from the support team has been very helpful your whole team is quick to respond when we raise issues. Thanks very much.

Naked Sprout
United Kingdom
About 2 years using the app
Edited January 30, 2021

ReCharge has been Great. Mat Mosveen was amazing in helping us get to launch and Stefan Markovic from Migrations made our import a breeze. Really pleased so far! Thanks Mat and Stefan!

Sea to Table
United States
About 2 years using the app
June 25, 2021

AJ M. was extremely helpful in resolving our issue. We've been chatting with a few other people and have been delayed with the launch because no one was able to quickly fix. Thank you again for your assistance, AJ!

Le Prunier®
United States
About 2 years using the app
March 9, 2022

Rachel was extremely helpful! She resolved my inquiry efficiently and was very friendly. Thank you!!

BioSteel Canada
About 2 years using the app
June 4, 2021

Really good subscription app, with really strong developers behind it. Recharge is always releasing new features that are always exciting too. Finally, their account managers and support team are one of the best!

We Are Feel
United Kingdom
About 2 years using the app
Edited May 1, 2023

I can't say enough good things about Recharge! Easy set-up, simple navigation in the admin portal, great 'help' articles. Our customers can easily manage their subscriptions (we use the Novum theme), and Recharge is always adding great new features.

But most of all, their support staff is stellar - very thorough, and they always include screenshots. Highly recommended.

Pro tip: make sure to enable cc of all customer notifications to a folder in your inbox. This has really helped us out when disputing chargebacks.

Ameo Life
United States
About 2 years using the app
November 29, 2021

We love Recharge for running our bakery subscription platform. We've reached out to the support team a number of times and have always received timely, helpful, and courteous replies.

United States
About 2 years using the app
August 9, 2021

We use this app for our subscribers and it works very well. The support is also good, especially Dora. I had a problem with another agent that was unable to understand the simple problem that was preventing us from logging into our account. As soon as Dora was assigned to our case, she provided the fix instantly and we were back in. She's great.

United States
About 2 years using the app
September 28, 2021

Dora was fast and efficient. She determined that our account had been put on hold from a past-due invoice (a customer service nightmare), which stalled subscription processing. She instructed me on how to fix the issue, and within minutes, the account was active again.

United States
About 2 years using the app