Recharge Subscriptions , 1,712 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

October 7, 2021

My questions always get answered quickly and Shayaan is lovely to deal with and always helps out when I need assistance.

DrinkWell
United Kingdom
Almost 3 years using the app
July 29, 2021

Phenomenal customer support! I needed an issue resolved quickly, and Vuk helped me out seamlessly and resolved my issue.

Luxee
United States
Almost 3 years using the app
March 31, 2022

Sean provided a great customer support service. Excellent product and service offering! Thanks again for a quick response to my email.

FPVCRATE
United States
Almost 3 years using the app
August 23, 2021

Very useful app, the support was great they helped me on everything that I needed to take advantage of the app features.

Alpha Lion
United States
Almost 3 years using the app
May 10, 2021

I find ReCharge a little pricey and some features can be a little tedious, but overall it works well. Shoutout to Renata though for great service and assistance with some issues we were having and resolving them promptly.

Kendamil
United Kingdom
Almost 3 years using the app
Edited June 16, 2021

Recharge still has some cleanup to do to make things work smoother, but as they continue to optimize their processes, their team has been vigilant in helping to get my issues sorted. *Update: My Account Manager with Recharge, Paul, has worked closely with me to help reduce the amount of time certain processes have taken me. They've heard my frustrations and Paul has been hard at work to make the experiences smoother for my team.

Tomlinson's Feed
United States
Almost 3 years using the app
February 4, 2021

Excellent customer service each and every time I get in touch with ReCharge, incl. just now from Javaughn. Always super friendly, proactive and a general willingness to help. Thank you!

Equi London
United Kingdom
Almost 3 years using the app
September 9, 2021

Amazing support! Very friendly and skilled. And so fast to respond. I truly appreciate it and couldn't be happier with the app. Very user friendly

Merindah Botanicals
Australia
Almost 3 years using the app
Edited April 14, 2022

Recharge has a been a great app for our store. Support is always super responsive and helpful. Specifically in this last case, Vuk in support got right back to me regarding updating a customer's payment method and removing an old payment method. Thanks Vuk!

Packer’s Pine
United States
Almost 3 years using the app
February 10, 2022

Miley was a great help and responded right away. We have had various Recharge issues in the past and didn't get quite the correct response in a timely fashion so this was much improved customer service. Thank you!

ClearClub
United States
Almost 3 years using the app