Recharge Subscriptions , 1,537 reviews

Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this subscription management tool for its user-friendly interface, detailed analytics, and robust support. They report increased conversion rates and consistent revenue after implementation. Key features include handling complex migrations and subscription models, a customer-friendly dashboard, and efficient SMS and chat support. Its continuous improvements and customizability make it a flexible solution for scaling subscription offerings.

August 17, 2021

I used this app to help me accurately set up and fix my shop - Julmar was extremely helpful in doing so! Very appreciative!

Cavy Club
United States
About 2 years using the app
July 26, 2022

Miley was fantastic and very patient when I was asking a million questions. She managed to successfully integrate the Shopify <> Recahrge checkouts with no issues and no time down. Very impressed. Thanks!

United Kingdom
About 2 years using the app
November 24, 2021

Excellent customer service from the support team, particularly Mars who dealt with an issue I had yesterday

Thomson & Scott Ltd
United Kingdom
About 2 years using the app
Edited May 28, 2021

May 16th:
Nikola C. was very quick to respond, very friendly and fixed my problem straight away. We setup a free subscription for a contest winner and she was able to set it up straight away for me. Thanks Nik! May 28th:
Snezana A. helped me set up a unique subscription for the office space attached to our building. I had very specific needs and they were able to sort it out within moments! Couldn't be happier with the friendly and professional service provided. Thank you Snezana!

Wide Open Road Coffee Roasters
About 2 years using the app
March 3, 2021

Makes it effortless to offer subscription to customers and support is very responsive. The new integrated checkout makes the whole offering a lot more sophisticated.

Dr Sam's
United Kingdom
About 2 years using the app
May 27, 2022

I reached out to support for help and received help immediately. The support team addressed my issue right away. I'm extremely satisfied with the app, how it helped my business as well as the support when I've needed it.
About 2 years using the app
Edited November 22, 2021

Tigist was a major help. We resolved an issue with our client portal that we had been grinding on for months. She resolved this within a few hours and it was an awesome experience to work with her. Extremely professional and efficient experience.

United States
About 2 years using the app
Edited September 27, 2021

Really great support team who have helped us with many queries and become familiar with the App.
Shout out to Nikola in the Support Team :)

Astral Collective
New Zealand
About 2 years using the app
June 9, 2021

Nikola in support was very helpful, and solved my issue quickly. Our customers love using the subscription service! It is an easy selling point to many of our busy customers who need orders filled regularly.

United States
About 2 years using the app
July 27, 2021

We recently switched to ReCharge in order to integrate with a new loyalty and rewards platform. Not only does ReCharge fulfill that need for us, it's also a much better user interface for customers. ReCharge support has been very helpful as well whenever we have questions or run into roadblocks with implementation.

United States
About 2 years using the app