Recharge Subscriptions , 1,711 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

January 14, 2022

So far our experience with Recharge has been amazing and much of that is due to our contact Gordon C. We were assigned under him in the first month or so after switching back and he has really helped us get up and running. He continually supports the business and is willing to help at any time. I have been extremely impressed with his knowledge and he has felt like part of our team. I will be really sad to lose him as a resource but he has done wonders for our experience with Recharge so far!

Tea Drops
United States
Over 2 years using the app
March 5, 2021

We worked with Duncan Love to implement our app and he was totally amazing. The app itself is far superior to Bold and ultra flexible in complex subscription flows. Highly recommend!

H_llo Friend
United States
Over 2 years using the app
March 9, 2023

Really great and easy app to use! And I must mention the absolutely superb customer service! I'm very impressed by the speed and attention to detail in my requests. Overall, very highly recommended.

Picky Neb Inc
United States
Over 2 years using the app
December 29, 2020

Recharge is pretty simple to use and has great customer service. I would recommend this app if you are looking for a good subscription option to your website.

allstarvip
United States
Over 2 years using the app
April 5, 2023

Easy to use app, very helpful customer support, very reasonable charges. Would thoroughly recommend as subscription software.

The Truthbrush
United Kingdom
Over 2 years using the app
Recharge replied May 10, 2023

We appreciate the five stars and the positive feedback for our support team. Glad you have been enjoying your experience with Recharge!
- Ty | VP of Services

February 15, 2023

Subscriptions are one of the most critical online revenue streams for a business and ReCharge is simply, the best app on the market. It's easy to use and implement, run analytics and reports, manage subs internally, and the UI for customers to manage their own subscriptions is really great too.

The only drawback is that third party tools like ReCharge don't always play nice with Shopify or updated Themes. Fortunately, ReCharge works with e-shop Genius to alleviate such issues. And e-shop Genius is extremely responsive, professional, and very efficient at solving problems. Recently, we had an issue with ReCharge not working with Collection pages and we received an overnight solution to a complex problem. Special thanks to Nick!!!

Zenescope Entertainment Inc
United States
Over 2 years using the app
May 12, 2022

Recharge is always extremely helpful with any issues I might have and quick to respond. All of my questions are always answered as well, great customer service.

MDSolarSciences™
United States
Over 2 years using the app
June 10, 2021

We've been using Recharge for about two years and have not had any issues with it. The support team is also very responsive and helpful.

Nona Lim
United States
Over 2 years using the app
June 15, 2022

Great service that has become a big part of our business. It works well and is very easy to setup and use.

Wondercide
United States
Over 2 years using the app
November 9, 2021

Customer support is amazing! Thank you so much for all of the help and support and for your fast response!

peace. love. hormones.
United States
Over 2 years using the app