Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

July 5, 2022

I received clear helpful and prompt assistance from Gordon from the Recharge team. I was really impressed and grateful. Finding this tool really useful overall, and love the functionality of the portal.

KOALA ECO
Australia
Over 3 years using the app
March 15, 2021

Excellent app and support. Highly recommend to use in your store and initiate subscription products to increase your LTV.

PAPERCRAFT WORLD
United States
Over 3 years using the app
January 19, 2021

Jessie was awesome! Helped me fix a product that wasn't syncing, very quick response time. Thanks Jesse!

The Very Best Cookie In The Whole Wide World
United States
Over 3 years using the app
Edited March 3, 2023

I use their chat customer support service and always get a quick response! Their support team is very knowledgeable, friendly, and great!

Medify Air
United States
Over 3 years using the app
July 1, 2021

Brandon was top service! Managed quickly and efficiently to upload several bulk discounts with a time response of less than 24h

joone.co.uk
France
Over 3 years using the app
June 15, 2022

I wanted to provide feedback on an individual at Recharge. Dan, a senior support engineer has been assisting myself on behalf of our company for almost 6 months now to ensure our issue was resolved, completed to our satisfaction and in a timely fashion anytime I had to contact him. He was kind, explained all options clearly, was patient and a true delight to work with. Hire more Dan's!

Lashify
United States
Over 3 years using the app
January 20, 2022

Works as required and the support is second to none. It could be a little more flexible but that can all be overcome with bulk updates.

The Road Rat
United Kingdom
Over 3 years using the app
Edited June 25, 2021

Gordon, what a machine, sorted the bulk updater job in 10 minutes then showed me how I can do it at my own convenience next time around.

Low Intervention
United Kingdom
Over 3 years using the app
October 13, 2021

Great app, FANTASTIC support - beats the competition hands-down. Imported all our info from Bold, even the stripe customer info!

AuraGlow
United States
Over 3 years using the app
February 17, 2022

Excellent product with great customer service. It is easy to integrate with Shopify and other apps. I would prefer to have a phone number for customer support but Recharge tends to do well with responding to emails.

Play Pits
United States
Over 3 years using the app