Recharge Subscriptions , 1,711 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

Edited July 7, 2021

We launched our first subscription-based product using recharge, and their team has helped us successfully navigate the bumps that came with that learning curve and provided attentive solutions with the various things we've run into. SHOUTOUT to D'Tanga for taking care of us :) I manage our support team and the integration offered with our helpdesk (Gorgias), has been a great benefit to our customer support team in offering easy and fast resolutions for our customers, and overall increasing our customer experience.

The Adventure Challenge
United States
Over 2 years using the app
August 26, 2021

Support is very helpful! They helped me do some testing when our customers were having trouble managing their subscriptions and provided good recommendations.

Kindra
United States
Over 2 years using the app
June 10, 2021

We have used this app for 2 years and have not had any issues. It has allowed us to take subscribers for our products and is really easy to use.

GruntWorks Coffee
United States
Over 2 years using the app
June 28, 2021

Great app, even better support! Without recharge the alternative would be a web of services badly strung together. 5 stars from us

Neetfield Market Garden
United Kingdom
Over 2 years using the app
March 2, 2022

I discovered an issue in our recharge system and could not figure out the solution. I contacted recharge via their live chat and received an incredible fast and effective help from Juan C. He solved the issue for me and made sure he helped me in an efficient and friendly way! Amazing support, thank you!

Vejo
Germany
Over 2 years using the app
May 1, 2022

Fantastic app for managing subscriptions! Love how easy it is to use. Customer support is great. Special mention Miley W who has been very helpful assisting us to transition to the native Shopify checkout! Excellent service!

Two Dudes
New Zealand
Over 2 years using the app
January 5, 2021

Great customer support! I had an issue with a notification email and their support team helped all the way.

Almond Cow
United States
Over 2 years using the app
December 9, 2020

We rely on ReCharge to process all of our subscription orders, and so far are very happy with the experience. Customer service, in particular, is responsive and very helpful -- a customer service rep named Chris with whom I've recently been tackling an issue is a particular stand out!

Slow Up
United States
Over 2 years using the app
January 31, 2022

Great app, easy to use and works smootlhy. We're growing with a lot of new subscribers through Recharge, really happy to use it!

CleanSea
Sweden
Over 2 years using the app
August 16, 2021

Bekah did a fantastic job helping me install ReCharge on my site. She went above and beyond to do a full installation, which made things much, much easier for me. Communication was fluid. Very impressed with her support. I look forward to getting started with subscriptions!

Noorhair
United States
Over 2 years using the app