Recharge Subscriptions , 1,347 reviews

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
July 29, 2021

The Recharge team has been great (Ana, Brendhain, Timoor & Jairus specifically). We've been with them from the beginning and they've been open to ideas and very responsive in helping to solve anything that needs to be addressed.

Short Par 4
United States
Time spent using app: Over 6 years
Edited March 1, 2022

Resolved my issue and was a very fast response - much appreciated. This saved me a lot of money as a developer quoted high for a simple task.

Dog Box Boutique
United Kingdom
Time spent using app: 9 months
Edited March 13, 2023

Prompt response and super helpful. We've been using Recharge for more than 2 years and we are happy with the customer service experience. Amber is really helpful

Catholic Family Crate
United States
Time spent using app: Almost 5 years
July 28, 2021

Alicia was very helpful and fixed the issue with one email :-) very quick and easy to sort. Great customer service

Natusan
Netherlands
Time spent using app: Almost 2 years
July 27, 2021

The customer service for this app is excellent. I was having a problem with the subscription and they were able to fix the problem immediately.

Arbria Creations
United States
Time spent using app: Over 1 year
July 27, 2021

We recently switched to ReCharge in order to integrate with a new loyalty and rewards platform. Not only does ReCharge fulfill that need for us, it's also a much better user interface for customers. ReCharge support has been very helpful as well whenever we have questions or run into roadblocks with implementation.

fit-flavors
United States
Time spent using app: About 2 years
July 27, 2021

Katy was very helpful, she was unable to duplicate my problem but she went in and update the information I was having issues with. Then asked me to reach out if the problem continues.

Simple Loose Leaf
United States
Time spent using app: Over 1 year
July 27, 2021

Love the support and ability to do bulk subscription updates. Agents are responsive, flexible and patient.

CocoaVia
United States
Time spent using app: Over 1 year
Edited July 27, 2021

There are many bugs that cause my customers repeat orders not to go through each month and I can never understand and take ages to try to figure each problem out, I hope this will be improved soon, although the I'm very happy with the customer service

Swiss Toniq (Darwin Capital sarl)
Switzerland
Time spent using app: About 1 year
July 27, 2021

Fantastic app and great support, thanks very much! The subscription works really well and can be customized, also Tigist has helped a lot with support

NutriPaw
United Kingdom
Time spent using app: About 20 hours