Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

Edited January 19, 2022

ReCharge is probably the most essential part of our business. The customer service is amazing, very quick and super helpful. Tigist specifically was very very helpful!

Lemonade Dolls
United Kingdom
About 3 years using the app
Edited June 14, 2021

The app is a complete way to create ongoing monthly recurring revenue for me and my business partner. If any issue pops up, they are prompt in their help and very thorough.

Ready Supply Foods
United States
About 3 years using the app
Edited June 18, 2021

We've been using the app for a long time, but I can easily say the customer service is A1. Less than 24 hours (8 to 12 hours) to be answered and you feel they really want to help and make it simple for you.

Arvida Roasting Co - Torréfacteurs
Canada
About 3 years using the app
March 21, 2022

Sheana was incredibly helpful and responded quickly and efficiently to my email. Very happy with the customer support.

DAME.
United Kingdom
About 3 years using the app
Edited May 31, 2022

Great experience with Recharge support team. Prompt assistance. Understood the issue and answered my concerns . Thank you

AspenClean
Canada
About 3 years using the app
June 10, 2021

I used this app to get help on adding more items on the subscription. The representative was knowledgeable and cleared all my questions. Thanks a lot.

kin+kind - Natural & Organic - Pet Grooming & Wellness
United States
About 3 years using the app
November 8, 2021

Fácil de usar y agregar nuevos productos, además de realizar cambios y diferentes tipos de suscripciones. Si tiene algún problema es fácil de contactar a alguien que te ayude y responden rápidamente si se necesita soporte.

Nutriwaff
Mexico
About 3 years using the app
December 8, 2021

Meredith was a huge help in resolving a Shopify/ReCharge disconnect in my store. She was fast and the solution was perfect, made my customer extra happy!

Daily High Club
United States
About 3 years using the app
February 4, 2022

I was so pleased with the support assistance Sarah S. provided. She responded quickly, resolved the issue on the backend, and also shared steps for future troubleshooting. A superlative customer support experience - thank you!

THE WELL
United States
About 3 years using the app
December 11, 2020

ReCharge has helped us with all our queries very quickly and in a very efficient manner. Definitely the best subscription app out there on the market.

Kinobody
United States
About 3 years using the app