Reviews (1,912)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
Refine
-
By rating
We've been using this service for 3 years now and have been very happy. Support has been very helpful any time I have reached out.
Milica L. on the support team was super helpful and fixed my problem in no time at all. Great app and service!
I've been really pleased with Recharge - it's a great programme and has excellent customer service. Tigist was so quick and helpful with the most recent issue I had. She updated me that she was working on the task and again when it was done. She did exactly what I asked of her and was so friendly in the process too. Really pleased with the service!
This is a very extensive payment solution for subscription businesses. The product is very advanced and offers both for small ecommerce as for bigger enterprises a complete solution. Very customizable. The best thing though is the customer support team. When you scale complexity arises due to the nature of a subscription business, but the customer support team is awesome, fast, accurate and very friendly in helping you along the way. We've tried other subscription apps, but Recharge is by far the best option out there.
Also for custom work Nick from the e-shop Genius is really helpfull!
We're using this app to help capture repeat orders and it's doing very well for us. The support team is very helpful with all our concerns and issues.
Our migration to Recharge was straightforward and uneventful. Vinse was masterful in the prep meetings and helped us to understand the key points through the migration checklist shared. Thank you, Vinse! Initial experience with the storefront has been positive for both CS and customer. Renata provided some timely support as we made optimizations. Go Renata!
Thank you so much for taking the time to leave a review - and for the shout out to Vinse!
- Ty Bailey | VP of Services
I had a great experience working with Nick from e-Shop Genius. I needed to troubleshoot some coding for my subscription checkout and he was very responsive and helped me find a solution.
Very happy with the customer support received when I had an issue with my shipping options. Highly recommended!
Patrick did a great job by quickly helping us resolve the problem we experienced. We appreciate his efficiency and professionalism. Thank you!
We've been using this app for 2 years aprox and we really like it. It has everything you need to manage subscriptions. Support team is really good.