Reviews (1,913)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

Edited May 26, 2021

I use this app to keep track of subscriptions. I like that the developers are quick to fix issues. They are very helpful!

KetoBakes
United States
Over 3 years using the app
July 30, 2021

I have used ReCharge for years now and every time I've had a question or concern they have responded to me promptly and have been able to assist me. Highly recommend them and their service.

Formwell Supplements
United States
Over 3 years using the app
Edited August 1, 2024

Great customer and technical support 3 months in and beyond, which is greatly appreciated since we're using a custom theme! It's always great chatting with the team and implementing new features!

Ghia
United States
Over 3 years using the app
October 8, 2021

Matt was brilliant in offering support on an urgent issue that we've encountered for the first time and couldn't wrap our heads around! A good learning experience that sometimes you should leave the expert work to the (ReCharge) experts. We've had a great customer experience so far and I always recommend ReCharge whenever I'm asked about our subscription management side of the business.

Here We Flo
United Kingdom
Over 3 years using the app
Edited January 17, 2024

Super helpful and fast customer service!

Counter Culture Coffee
United States
Over 3 years using the app
Recharge replied July 11, 2023

We're glad to hear that your onboarding experience has been a positive one. Thank you for taking the time to leave a review and shout out for Gordon & Alex.
- Ty Bailey | VP of Services

November 11, 2020

This app is flexible and helped us a lot. Support is first class, on time, doing the extra mile for us.

ArmedinaUSA
United States
About 3 years using the app
July 22, 2022

Customer service was excellent in helping with my subscription products, in a timely manner. I recommend the Recharge app. for your e-commerce business needs.

Barkin Buddha Java
United States
About 3 years using the app
April 2, 2021

I've been using ReCharge for my subscription orders for a bit now. Simple to set up and good customer service when I run into questions or issues. I definitely recommend!

Cosmic Bath and Beauty
United States
About 3 years using the app
September 20, 2023

Very easy to set up. Great Support, that is quick to help and gives detailed answers to make sure everything is working as intended. There are some limitiations in regards to discount integration but all in all we are very happy with recharge.

Good Fillings
Austria
About 3 years using the app
Recharge replied October 2, 2023

Thank you for taking the time to leave a review - and for the shout out to our hardworking Support team.

- Ty Bailey | VP of Services

October 26, 2023

We love recharge for our subscription program. All the features work well and support is great.

CBD Living
United States
About 3 years using the app
Recharge replied November 15, 2023

Thank you for taking the time to leave a positive review!

- Ty Bailey | VP of Services