Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

January 13, 2021

Customer service has always been very helpful and prompt! The app itself has been wonderful to use with our subscription business and we are very happy with the performance and abilities.

TinkerTots Boxes
United States
Over 3 years using the app
June 17, 2022

We used this app to charge customers for recurring coffee subscriptions. I had an issue manually adding a customer to link to our store for a recurring purchase, and Nena replied very quickly and was very helpful and professional. Her technical support advice weas easy to follow, and now my customer is linked to the portal. Thank you Nena!

Caravan Coffee
United States
Over 3 years using the app
October 1, 2021

I emailed for support on a shipping charge issue. The support team resolved the issue quickly. I find that each time I email for support I get an response quickly. The support team is very good with getting issues resolved due to a high knowledge of the Recharge program. I am very satisfied with the support team.

Proctologist Preferred, Inc.
United States
Over 3 years using the app
July 20, 2023

We had an issue on the weekend of payment processing for our store and we were thankfully able to get assistance from Recharge about the issue. The Recharge Rep. worked tirelessly to help us overcome our issue and stayed in touch to make sure all went well.

Barrel & Blade
United States
Over 3 years using the app
Recharge replied July 24, 2023

Thank you so much for the kind review and for the shout out to our hard working support team. We're glad that you're having a positive experience with Recharge!

- Ty Bailey | VP of Services

April 25, 2021

I use this app for subscription based products. It’s very easy to use and the customer service at Recharge is phenomenal. Customer service makes or breaks a product. Quick to respond and extremely helpful. Highly recommended.

The Boneyard Coffee Company
United States
Over 3 years using the app
March 31, 2022

Recharge keeps being our choice for our coffee subscriptions -- it does the job, and customer support is Awesome!

East View Coffee Company
United States
Over 3 years using the app
July 16, 2021

Seriously a great app, with a great team behind it providing an outstanding service. Highly recommended. We have been using this for over a year now, so this is a review built working with these guys on a number of occasions. Thank you!

Grounded Drops
Australia
Over 3 years using the app
Edited September 13, 2024

Excellent app! The customer service is great as well, specially Bryan. We recommend this app for your website.

Vimerson Health
Switzerland
Over 3 years using the app
Recharge replied July 3, 2023

Thank you for taking the time to provide us with a review of your experience - and for the shout-out to Bryan!

- Ty | VP of Services

August 26, 2022

This app is really great for managing our customer subscriptions. We've used different apps before but this is the best so far not to mention how easy to navigate around its platform. I also want to emphasize that they have the best support system as well. Really love it.

North Authentic
United States
Over 3 years using the app
August 23, 2021

Customer service is amazing! Shoutout to Nikola for going the extra distance to get my subscriptions up and running.

SOSS
United States
Over 3 years using the app