Recharge Subscriptions , 1,352 reviews
Just started using this app so I can't really say anything about the performance as such. However, the customer service is super helpful which is always a good sign.
Added this because I needed subscription services in Shopify. Seems quite powerful and comprehensive. For a startup it was good that I did not have to commit to a monthly fee and instead will pay a percentage of subscription sales. Had to add some code manually to enable customers to manage existing subscriptions, but the instructions were easy to follow. Also had a problem relating to adding one-time purchases to subscriptions. The Recharge support team resolved it same day. Overall I'm satisfied.
Rating is for service as I have only just joined Recharge. I was struggling with something and after I emailed them, they sorted the issue on their side so I didn't even have to do anything. I am not tech savvy. Great service thank you
I do not recommend this app because of the poor service. I have been trying for two weeks to solve the problem of wanting to use the app and I got tired of waiting. Very bad support service. They just don't care about their customers.
I used this app to help me accurately set up and fix my shop - Julmar was extremely helpful in doing so! Very appreciative!
Gets the job done! Support has done great in resolving my own user errors. We love being able to offer subscription products.
After my unsuccessful effort to try ReCharge someone from their support department reached out and asked specifically what my subscription needs might be. After meticulously reviewing my subscription program he worked with his team to make sure my program would work exactly as I needed it to. He was very patient with all of my requests and made sure every question I had was answered. If you run a small (tiny) business and are looking to add a subscription component to your offerings, I HIGHLY recommend you give ReCharge a chance. If you have any issues, they will be more than accommodating and happy to help!
Bekah did a fantastic job helping me install ReCharge on my site. She went above and beyond to do a full installation, which made things much, much easier for me. Communication was fluid. Very impressed with her support. I look forward to getting started with subscriptions!
Really easy to use. On struggling a little on setup I contacted support via email and they input the code for me within 10 minutes. Fantastic fast service.
The assistance received from Katy was first class. She quickly identified how to help us install the app with our theme and ensured that everything was up and running in less than a couple of hours. Fantastic support. Thanks again.