Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

January 4, 2022

This is the best solution we've found for handling subscriptions on the Shopify service, given that they aren't supported natively. There is a bit of setup required but the support staff are very helpful in getting you up and running.

Carveco
United Kingdom
Over 2 years using the app
June 24, 2021

ReCharge has been helpful with my company's goals and subscription management, especially after starting to work closely with our designated account manager. This feature has helped me learn how to utilize ReCharge to its fullest potential.

Branded Bills
United States
Over 2 years using the app
November 9, 2022

The customer support for this app is excellent! Every time I have needed help or had a question they are highly responsive and get the task resolved quickly. The app itself is also very user friendly and works as it should.

TreCeuticals®
United States
Over 2 years using the app
March 29, 2022

Even in the short time we've used this app I've seen it grow and widen its services. The customer support team are absolutely excellent and we're excited to see that it's constantly developed to help users, with great help for those tricky panic moments!

Snack at Franks
United Kingdom
Over 2 years using the app
September 16, 2021

Very quick and effective customer service. They've been able to help with any issue we have had so far!

The Clever Bean
United States
Over 2 years using the app
July 13, 2022

Customer service is great! Specific shout out to Rachel D. who took signficant time to patiently and efficiently answer several questions that I had. Not just extremely helpful and nice to speak to, but most importantly every question got resolved! Thanks Rachel

healf
United Kingdom
Over 2 years using the app
October 14, 2021

Fantastic customer support from the folks at Recharge! It is rare that we need to ask for help as the app is very intuitive, but when we have needed it they have been great to work with.

92 Degrees
United Kingdom
Over 2 years using the app
February 3, 2022

Elijah P. was extremely helpful and ensured the integration ran smoothly. We're very impressed with the level of support and customer service so far.

The Poetry Book Society
United Kingdom
Over 2 years using the app
April 17, 2021

Our subscripton model is a big part of our DTC business and I'm so glad we decided to go with ReCharge. The support team is awesome. Really responsive and fast, and nothing is ever too much for them. I've been dealing with Snezana A to resolve a query and she was A-MAZING! If you're on the fence about using these guys, I would wholeheartedly recommend you to go for it.

Ultrella
New Zealand
Over 2 years using the app
February 17, 2021

Great app and excellent support system! I highly recommend this app for your subscription needs. 5 stars.

Albutrix
United States
Over 2 years using the app