Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (3,954)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive subscription management features and user-friendly interface. They appreciate the customizable options, such as build-your-own-box and CSS modifications, which enhance customer satisfaction. The app integrates seamlessly with Shopify and is noted for its reliable performance. Exceptional customer support, including quick, personalized assistance and live chat, is frequently praised.

January 15, 2023

Great app, and amazing customer service. Definitely recommend it. You can start with the lower plan and work your way up as you grow your subscribers. Thank you

BEE Zero Waste
United Kingdom
Over 1 year using the app
Appstle Inc. replied January 15, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

June 7, 2022

Great app and even beter support! Help within minutes with a dedicated, skillful customer support team. Bravo.

Prestock
Belgium
Over 1 year using the app
Appstle Inc. replied June 7, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

May 2, 2023

Great app, great pricing, support is amazing, so far they are the best we've tried. A bit technical but as I said they have fantastic support so we didn't feel overwhelmed.

Les Siffleux, breuvages torréfiés
Canada
Over 1 year using the app
Appstle Inc. replied May 2, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

Edited November 20, 2024

We've had our teething issues, but the support team is always very responsive and helpful to resolve things. The system works and doesn't give us too many issues so we are happy with it.

Neat
New Zealand
Over 1 year using the app
Appstle Inc. replied July 26, 2023

I am the CTO of Appstle. I am sorry you had less than stellar experience with us. Regarding your recent issue about payment link expiration, it was brought to our attention for the first time. Hence we weren't aware of the expiration time. It has been asked by other Shopify app partner members as well in the community. https://community.shopify.com/c/shopify-apps/about-the-cause-of-the-expiration-of-the-link-button-in-the/td-p/2118565.

As for the response delays I am trying to get to the bottom of the issue. At Appstle, we take customer support very seriously and strive to provide hands-on 24x7 support - 365 days. I will ensure the hiccups you saw in the past won't happen again. I apologize again for the inconvenience.

June 10, 2023

Great subscription app, works perfectly for my needs. Just had some help from Momna who addressed my query and sorted it for me.

The Mad Scrapper
United Kingdom
Over 1 year using the app
Appstle Inc. replied June 10, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

January 12, 2022

Just signed up for this and it is super easy to use. But I was most impressed with the fellow who helped me today. He spent an hour with me on chat answering every question I had, doing demos, showing me step by step how to do things. I can't think of anything better than having a real person who knows the product to help. Super impressed!

Sammy's Supply
United States
Over 1 year using the app
Appstle Inc. replied January 12, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

September 8, 2023

Really good app, easy to use and customise, plus support team are on it, which is great. Highly recommend.

TenT
United Kingdom
Over 1 year using the app
Appstle Inc. replied September 9, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

May 27, 2022

Customer service is amazing compared to complications that any subscription part of business that might bring. They are there for you to help

GoLoveIt
Canada
Over 1 year using the app
Appstle Inc. replied May 27, 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

June 28, 2021

Easy setup with a helpful team!
I used this app to help me create subscription plans for my products.

Luminous Flame
Australia
Over 1 year using the app
Appstle Inc. replied June 29, 2021

Thank you so much for your kind words. We will make sure to keep up the great work for our customers.

October 14, 2021

Just installed the app on 2 different sites and i am on the free plan so far. Customer support is incredible. Very fast reply and solved my problems in no time and helped me set up everything. I am sure that this app will help me with the donations and subscriptions. Great app.

Club de Leones Nómadas
Spain
Over 1 year using the app
Appstle Inc. replied October 14, 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.