Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (4,222)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive subscription management features and user-friendly interface. They appreciate the customizable options like item swapping and personalized boxes, which integrate well with Shopify. The app is noted for its reliability and exceptional customer support, with staff providing responsive, personalized assistance, including custom video explanations. It's considered a valuable tool for businesses implementing subscription services.

December 27, 2024

Support is great it is always quick and clear on sorting my questions. I will be continuing with the subscription app which shows I personally would recommend it for other small businesses like ours.

Saddlery Barn
New Zealand
Over 1 year using the app
Appstle Inc. replied December 28, 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

February 11, 2025

Appstle is a great Extension for my Shopify Shop. This app is really helpful for me and the support is always fast and great!

Kryptonaut Akademie
Germany
Over 2 years using the app
Appstle Inc. replied February 12, 2025

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve.

January 21, 2025

When I started chat I got a fast reply from a person, not a bot. They answered my questions well, and got me on my way quickly. Was a pleasure.

Frontier Pharmaceutical, Inc.
United States
About 1 year using the app
Appstle Inc. replied January 22, 2025

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

January 27, 2025

Great support team, any time I've had an issue, it has been resolved very quickly.

The Nude Alchemist
New Zealand
Almost 2 years using the app
Appstle Inc. replied January 28, 2025

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve.

January 2, 2025

I called needing help with loading the widget onto my product page. The representative I spoke with quickly accessed and fixed the problem and then offered to design the widget to match my website.

Naseerah's Bake Shop
United States
About 2 years using the app
Appstle Inc. replied January 4, 2025

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve.

January 15, 2025

Our FMCG brand has been using Appstle for about 2 years now and I haven't been disappointed. The customer service is always prompt and very helpful in solving our problems/ edge cases, and the subscription service itself has really increased our repeat orders. Would recommend!

Crafty Weka
New Zealand
Over 1 year using the app
Appstle Inc. replied January 17, 2025

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

January 2, 2025

I've only been running this app about 2 weeks. When I tried to launch my new theme with the subscription product I ran into problems. I tried everything I could to resolve it myself. After hours trying to fix the error, I reached out to the Appstle team. They were magnificent! Sean and Brooks were patient in explaining what I needed, and were able to help me fix the issue related to my Trade theme adoption. Not to mention speedy in their responses. I would definitely reach out again! I can't thank the team enough.

Simple Joys 53
United States
About 1 month using the app
Appstle Inc. replied January 3, 2025

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

December 18, 2024

I had a lot of questions when trying to set up my subscription plans and contacted support. They (Sebastian), assisted me wonderfully. Were very patient with all my questions and didn't leave until I was all done. Really impressed and happy with their customer service so far.

Jerra's Garden
United States
10 months using the app
Appstle Inc. replied December 19, 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

February 28, 2025

Appstle has good customer service, but there the goodness ends. There are so many problems, and now all of a sudden, appstle has quit sending emails to our subscribers, leaving us in a giant lurch. They didn't give us any warning about this. :-(

WellBean
United States
About 2 years using the app
December 6, 2024

This app has been amazing for adding subscription options to our website and the support team has been even better. I needed to change a few cosmetic things to customize it to our look and feel and they were fast to respond and walk me through step by step over the last month while I built out my website. I've already tested the subscription process myself by placing a subscription order reoccurring every 2 weeks and I noticed something that needed to be changed in the auto sent email. within minutes the support team walked me through it and had it exactly the way I wanted it. I also use their loyalty app and even customized it for giveaways so customers earn "entries" instead of "points".

Motorvated
United States
2 months using the app
Appstle Inc. replied December 7, 2024

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve.