Reviews (3,423)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive features and customization options, particularly the Build-A-Box feature and efficient subscription management. It's known to enhance sales and customer retention without transaction fees, making it ideal for high volume businesses. The customer support is praised for its responsiveness, technical expertise, and round-the-clock availability. The app integrates smoothly with Shopify themes and is compatible with other apps.

June 22, 2021

great CS and easy to setup. Hussain was very easy to work with and very helpful. Looking forward to checking out the app and seeing what it can do for me.

Speedzone Performance LLC
United States
Almost 2 years using the app
Appstle Inc. replied June 22, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!

December 6, 2023

Always a pleasure to work with. Their support team is comprised of engineers, so always able to get a solution.

Center CGM
United States
4 months using the app
Appstle Inc. replied December 7, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

Edited October 29, 2021

Installed the app and in literally 5 minutes I was able to add subscriptions to my product pages. As soon as I integrated the app, I got a chat invitation for help and they took it from there. If this is any indication on the kind of support to expect, they've set the bar very high. I'm looking forward to working with the team to really grow our business. Just had an issue pop-up, but the support team jumped right on it and stayed with me until it was resolved. The response is immediately and the support quality it top-notch. Can't recommend more.

Skin Authority
United States
Almost 2 years using the app
Appstle Inc. replied July 21, 2021

Thanks a lot for your kind words. We will make sure to keep up this great work for our customers.

Edited April 4, 2024

I'm still in the process of testing the app but for now I give 5 stars basically because of the excellent customer support I received from someone called Kehanvi.
Update 2023-02-08: The app is really great with lots of functions and the technical support team is very helpful, friendly and knowledgeable. I keep my score of 5!
Update 2024-04-04: Unfortunately I cannot give more than 5 stars. I confirm, great technical support, always friendly, helpful and knowledgeable in combination with a great app!

EcoKidsLand
Belgium
Almost 2 years using the app
Appstle Inc. replied July 1, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

May 30, 2021

Just to be clear, I am a Shopify review sceptic - I never know when to trust the reviews, but I have downloaded this app to launch my English wine subscription and I have been really impressed with it. I'm not remotely technically minded, but this was really easy. I would say the thing that really sets this app apart from another one I'd tried previously is the support - it's literally 24/7 support and they are SO helpful. Not sure what to do? They'll send super simple step by step instructions. Found a bug or a glitch? Fixed within 5 minutes. I am really pleased with how simple it has been to customise everything the way I wanted to, and how well it integrates with my store. Five stars and definitely recommend.

The British Wine Cellar
United Kingdom
Almost 2 years using the app
Appstle Inc. replied May 30, 2021

Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)

November 26, 2023

Choose this for outstanding performance and support Subscription app

KOSMODROPS
South Korea
5 months using the app
Appstle Inc. replied November 27, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

December 7, 2021

From what we've utilised so far, super happy! Easy installation, clear and concise widget and fantastic customer support. Thankyou!

Love Ya Pups
Australia
Almost 2 years using the app
Appstle Inc. replied December 7, 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

October 25, 2023

excellent customer service. App works perfectly and the speed at which I can get any support I need is amazing!

Three Gingers Jerky
United States
About 1 year using the app
Appstle Inc. replied October 26, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

November 22, 2023

We have been using this app for a while now, has great functionalities and fits well into our subscription program. The support team has been really helpful and quick with the responses.

EYRACURE
Sweden
6 months using the app
Appstle Inc. replied November 24, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

November 6, 2023

Hannah, who helped me with my query, was fantastic, she was friendly, super responsive, and just the perfect example of what support and customer service should look like across any service. She helped me with my query within 5 minutes, and was very attentive - can't recommend her help enough!

Budbox
Switzerland
10 months using the app
Appstle Inc. replied November 7, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)