Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate and streamline invoicing, with a user-friendly interface and customizable invoices. It's praised for handling complex VAT issues, making it ideal for EU businesses. The app's integration with platforms like Shopify and Stripe, and its versatility in retail and wholesale invoicing are valued. Features like automatic invoice sending and detailed reporting are also commended. The support team is consistently praised for their quick, effective responses and customization to suit specific business needs.

February 3, 2022

The support team is world class, this alone makes this app worth it's price ! I had some trouble setting this up because of my custom made theme, but Lewis took care of all my issues at a record speed !

De Kaasconnaisseur
Belgium
12 months using the app
Sufio replied February 4, 2022

Thank you so much for your kind review, our team are always happy to help and put in the extra mile!

Edited February 5, 2019

I searched for an app to automatically create invoices for our orders which is also capable of having multiple languages. In addition to that I really like the design of the app compared with other similar apps. All in all I am very satisfied (:

In addition to that I am in contact with the support team which is very friendly and especially competently!

Amabrush
Austria
12 months using the app
December 1, 2020

Le support client est super à l'écoute et nous accompagne vraiment pour exploiter au mieux l'outil. Très bon investissement !

Accessoires Energie
France
12 months using the app
Sufio replied December 3, 2020

Super super merci pour votre avis! Nous sommes très heureux que vous appréciez nos produits et services. :)

September 20, 2016

I have just started using Shopify...and had a lot of little things that needed to be
done to comply with Italian requirements.....Sufio responded immediately to any
questions I had and found solutions for me ....I would highly recommend Sufio.
It is straightforward and logical to use with a brilliant back up support service.

Rocket Espresso Ltd
Italy
12 months using the app
Edited May 16, 2018

Very useful app. The invoices look great and are very easy to use.
Great customer support as well. We needed some customizations which the Sufio team implemented in just a day.

Marcellamodanyc
United States
12 months using the app
October 24, 2016

Great support from Katy to help us make our invoice the best it can be!

Dishdashbiz
Singapore
12 months using the app
October 15, 2019

This app does everything it says it does and more. Extremely simple to use! Support is next level - they replied within an hour to my queries and went above and beyond to assist. Thank you! HIGHLY RECOMMEND YOU GIVE THIS APP A TRY

Canvas & More
South Africa
11 months using the app
Sufio replied November 13, 2019

Thanks Jeremy for this awesome review!
Let us know if you ever need anything else, and we'll be glad to help.

April 17, 2023

We got quick support from the app team and some minor customization on invoices free of cost.

Deyga Global
India
11 months using the app
Sufio replied May 30, 2023

Thank you very much! We believe that Sufio's product is not just our documents, but also the support team that comes with it so that we can make sure you are getting the most out of your subscription :)

January 18, 2023

Der Support ist super schnell und löst immer umgehend unsere Anliegen und Probleme und die Mitarbeiter sind immer super nett!!!

BOLTENSTERN
Austria
11 months using the app
Sufio replied January 26, 2023

Vielen Dank für Ihre freundliche Bewertung! Wir tun unser Bestes, um jedem unserer Nutzer so effizient wie möglich zu helfen, und ich freue mich, dass wir Ihnen behilflich sein konnten :)

Edited October 27, 2022

5 stars for the app and 5 stars for Sufio's extraordinary Support team! All questions are answered and resolved quickly: quick and target-orientated suggestions and implementations! + A great tool to support EU businesses selling to EU customers with EU VAT registration - to validate the VAT ID and calculate VAT accordingly. + The automated Invoicing is great - you can adjust the style and content of your Invoices, they are sent automa(t/g)ically. + There is an option to update Invoices if the Customer needs to add any information and resent the invoice directly from the app. + Option to export Invoices as .csv - to transfer data to your other ERP/CRM/bookkeeping tools! +++ We wanted to increase the UX using the EU VAT input form and Sufio adjusted the template of our Shop within some hours adding VAT ID validation and user messages! +++ We suggested making slight adjustments according to our local legislation to the Invoice template and export file = and Sufio team was very helpful.
Dear Sufio team - thank you!!!

Shop | SPH Engineering
Latvia
11 months using the app
Sufio replied November 7, 2022

Thank you so much for taking the time to leave such a lovely and detailed review for us! We are so pleased to hear that we have been able to help you with your various requests and that our team could customize certain aspects of our features.

Sufio can offer a lot to it's users, so we always encourage you to reach out and talk with us!

We take great pride in discussing issues or queries with our users so that we can try our best to apply personalised solutions or custom workflows, as we understand the needs of businesses can be so varied and unique.

We're always ready help should you need further assistance :)