Reviews (552)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, intuitive interface, and extensive customization options. Key features include automation that simplifies the invoicing process, professional designs that boost brand image, and detailed VAT management ideal for EU businesses. It also supports multiple languages and currencies, making it suitable for global commerce. Merchants appreciate its seamless Shopify integration and consider it a cost-effective solution for professional invoicing, enhancing operational efficiency and financial compliance.

August 13, 2018

Nice tool and support! We're really satisfied with the final result and willingness of the team to dig into details in order to resolve issues as per our request.

Aurorabeauty
Spain
7 months using the app
October 28, 2021

Best app ever. The team is always so helpful and always does everything in their power to cater to our personalised needs. Thanks to them I literally saved hundreds of hours. Thanks Sufio!

Mori Film Lab
Belgium
7 months using the app
Sufio replied October 28, 2021

Thank you for the great review! This is actually our 400th so it's a really big milestone for us :)

January 18, 2021

Great App. My invoicing is much easier now. Fully automated.
The customer support service is excellent . They have been very quick in attending all my needs. They are very supportive.
I'm a EU seller and I sell both through my website and through Etsy. Using Etsy integration app and sufio app I have now all my invoices from both marketplaces in one place. Sufio customer service has also adapted my needs of showing the composition of my items on the invoices working with tags on Shopify. I need this composition to be shown on the invoices for sending my orders outside the EU. Now this is done automatically without having to write all the compositions manually.
Also they have worked to solve my invoices showing the correct EU taxes for my invoices coming through Etsy aswell as from my webpage.
I had another issue with invoices showing EU taxes when the customer pays with afterpay app. This issue has been also solver by sufio team very quickly.
Now all my invoicing is done automatically. Taxes are correct and I have all my platforms integrated into one place (Etsy invoices and my web invoices). I'm so very grateful to Sufio for making my life much more easier now. As a small business invoicing can get very messy and thanks to sufio it is now so easy.

blueanemone
Spain
6 months using the app
Sufio replied January 28, 2021

Dealing with taxes within the EU can indeed be tricky, especially when one creates invoices that are compliant with all the countries where one sells. From small changes in design to more complex settings, we're always here for you so please feel free to get in touch whenever you need some further customisation.
Thank you so much for your sweet and thoughtful review, we're honoured! :)

March 3, 2023

Very fast set-up, directly linked to the store without issues. Beautiful templates with brand colour possibilities. A lot of options to play around design-wise.

Love it already!

Homesworld
Germany
6 months using the app
Sufio replied March 21, 2023

Thank you for taking the time out for your review! We're very proud of the design features that we currently offer. As you may have noticed, we offer multiple templates with additional design settings and we have recently released a template editing feature, allowing you to edit the template code of your invoice, giving you free reign on styling it to your brand needs :)

October 24, 2017

Sufio is what we needed as it allows you to handle international orders with its regulation.

Also almost no app allows you to have credit notes...
Jan was very fast in replying and adding customisations

Dignef Fine Wines
Belgium
6 months using the app
Edited September 23, 2021

Easy automatic invoices, highly customizable and excellent customer service. I had a suggestion for the app that would help a specific problem with my store and their tech implemented it the next day. Bravo.

MuscleCare - Portugal
United States
6 months using the app
October 2, 2023

Alles funktioniert einwandfrei und die Rechnungen lassen sich sehr schön nach dem eigenen Wunsch gestalten. 5 Sterne!

Cheerswear
Germany
6 months using the app
Sufio replied October 31, 2023

Vielen Dank für Ihre Bewertung! Sufio legt viel Wert auf unsere Design-Funktionen und unser Vorlagen-Editor ermöglicht es den Nutzern, die Vorlage nach ihren Wünschen anzupassen, was eine großartige Möglichkeit ist, dies zu erreichen.

(Translated by DeepL)

Edited August 14, 2017

Wonderful and speedy support. Quick to resolve any issues with my Shopify store!

T Rex Sound
United States
6 months using the app
January 22, 2021

It looks good and works well! We can now send automatic invoices to customers. Before we had this it was a lot of work!

Bouwhof shop
Netherlands
6 months using the app
Sufio replied January 28, 2021

Hope we made your life easier with the automatic sending of invoices! That's our goal! Thank you for taking the time to leave us your review! :)

January 15, 2020

Great app, saves me a lot of time. Amazing support, very quick response times. I really like that I can customize everything to my needs.

archvizartist
Poland
6 months using the app
Sufio replied February 4, 2020

Hi Adam, thanks for this great review! Glad we could help you out- let us know if you need anything else.