Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate and streamline invoicing, with a user-friendly interface and customizable invoices. It's praised for handling complex VAT issues, making it ideal for EU businesses. The app's integration with platforms like Shopify and Stripe, and its versatility in retail and wholesale invoicing are valued. Features like automatic invoice sending and detailed reporting are also commended. The support team is consistently praised for their quick, effective responses and customization to suit specific business needs.

January 4, 2021

EXCELLENT - Top Quality - Very Functional for B2C, B2B and wholesale needs.
Custom to you look and needs for impressive results

Colour Savers
United Kingdom
3 months using the app
Sufio replied January 7, 2021

Excellent quality for an excellent client like you! We're honoured to have received a review from you. On behalf of the Sufio team - thank you! :)

October 18, 2020

Great app, nice and easy to use and quick ways to personalise the invoice and other templates. Must have!

Buitenvuur
Belgium
3 months using the app
Sufio replied October 19, 2020

We are grateful for your kind review, thank you for taking your time writing it and sharing it with the world! :) Hope you have fun with us and in cade you ever need our assistance, reach out to us at support@sufio.com.

August 24, 2017

Fast, friendly, and efficient customer service. Asked for some minor customizations on my invoices, and quickly done. Great app for our store!

The Readers Ace
United States
3 months using the app
January 18, 2022

Sufio helped us in automating the reverse VAT charge in the checkout. Also, the support is very friendly and helps with customer specific issues. Highly recommended!

DeMassageWinkel B.V.
Netherlands
3 months using the app
Sufio replied February 4, 2022

Thank you for your kind words, our team will be delighted with your feedback!

October 22, 2020

Great customer service, very quick response. Tons of customizations, and if you get a problem, or need something tweaked- You'll get a response or advice within couple of hours. Highly recommended app.

Plantercraft
United States
3 months using the app
Sufio replied October 22, 2020

Thank you loads for leaving your kind comment here! :) We're delighted you benefit from our custom invoices possibilities. Our whole Support Team are also happy you appreciate our speedy communication, it was a pleasure assisting you! Don't hesitate to get back in touch with us anytime!

March 28, 2017

Should be an essential app for every ecommerce store owner!

The Geo Factory
Australia
3 months using the app
August 12, 2020

I can definitely recommend Sufio! Simple to use, design looks great and very fast, friendly and responsive customer service!

The Mama Set
Germany
3 months using the app
Sufio replied September 14, 2020

Thank you! We're glad to hear about your positive experience with Sufio.
If there's anything else we could assist you with, please know, we're here for you! :)

March 12, 2021

I consulted with support as to their capability to perform a VERY niche function (conditionally emailing commercial invoices to our fullfillment ONLY for Canadian addresses). They got it done in just a few days with no help from me! Extremely helpful

Doctor's Biome
United States
3 months using the app
Sufio replied March 18, 2021

And we're extremely pleased to read about your great experience with us! Our support team are always at your disposal, don't hesitate to reach out to us anytime.
Thank you very much! :)

August 29, 2022

The Sufio team helped with EU VAT validation which is additional to the key features that the product offers.

Dev_US_MVP
United States
3 months using the app
Sufio replied September 14, 2022

Thank you very much for you nice feedback! Our VAT validation tool is quite important for many of our users, so we are glad to hear we could accommodate your needs.

January 15, 2021

I use this app for all my invoices. I had some trouble with it but Michal from the customer service has helped me tremendously

Bolini®
Netherlands
3 months using the app
Sufio replied January 28, 2021

No matter what struggle you encounter, we're always here for you and ready to assist in no time! Thanks for leaving us your kind review! :)