Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate and streamline invoicing, with a user-friendly interface and customizable invoices. It's praised for handling complex VAT issues, making it ideal for EU businesses. The app's integration with platforms like Shopify and Stripe, and its versatility in retail and wholesale invoicing are valued. Features like automatic invoice sending and detailed reporting are also commended. The support team is consistently praised for their quick, effective responses and customization to suit specific business needs.

May 22, 2019

Great app with good customization options and a quick and friendly support! We're using this for multiple stores.

berlin international gaming
Germany
2 months using the app
Sufio replied August 7, 2019

Thank you for your kind review, we're glad we were able to help!

November 3, 2020

We use Sufio to issue our invoices. This is a very good tool, supported by a very reactive team. We needed to implement some specific features (for example : display a specific wording on the onvoices, depending on the country of the buyer) => Michal and his team were very helpful about that.

La Rosée cosmétiques
France
2 months using the app
Sufio replied November 3, 2020

Merci beaucoup for leaving your kind review here! We're delighted you're satisfied with our customer services and the specific customisations we were able to make in your account. Don't hesitate to get in touch with us anytime, we are here for you! :)

March 5, 2021

In combo with a wholesale app this is perfect for arranging B2B and B2C in your shop. Support response is ASAP and organise a custom solution without hesitation. Worth the money.

Conte Negroni
Belgium
2 months using the app
Sufio replied March 11, 2021

Glad to hear you find our solution suitable for both B2B and B2C use cases! Thanks a lot for leaving us your review - we love Negroni by the way! :)

October 7, 2015

Fantastic APP + customer service !!!!

We have been using Sufio since July and it has saved us hours of paper work. It opperates seamlessly with our store and customers appreciate instant VAT invoices. It was very easy to customise with logo etc and the customer service team have updated our app to produce invoices + delivery notes in the exact format we required.

I highly reccomend the Sufio team and their software, massive thanks

John

Theinsulationshop
United Kingdom
2 months using the app
March 25, 2022

There truly isn't a comparable app on the market - we searched for MONTHS trying to locate a native means of invoicing for our wholesale clients that could also serve as an accounts receivable portal. (For point of reference, we've used QBO exclusively the last 5+ years, and we've been trying to centralize our analytics as well as streamline our order / invoice process within Shopify for some time.) Sufio takes the cake, bar none. It integrates well with virtually every aspect of Shopify and is totally conducive to our existing wholesale workflow. The development team for Sufio has been nothing short of INCREDIBLE the entire way through getting us set up, as well as in dialing in our custom templates. This applies equally to aesthetics as it does to functionality; we are exceptionally particular about the presentation of our brand (as well as the importance of attention to detail in all respects) and Sufio's support team has consistently met our requests with the utmost patience and a sincere desire to understand / meet our needs. Bringing them on has been a game changer for our business, straight up. We would love to see an option in the future for packing lists that also support split shipment breakdowns that could be included per package in a given shipment. Having a comparable template to our new invoice feature would make for an incredibly well rounded customer experience and allow for us to operate further from a singular platform.

Fat and the Moon Wholesale
United States
About 2 months using the app
Sufio replied March 31, 2022

Firstly, thank you so much for taking the time out to leave this amazing feedback for us. Honestly, the whole team appreciates this as it's such an effective way for us to understand what our users like and what they would like to see in the future.

Our support team are proud to help our users and we hope to always provide some kind of solution to take the stress away from invoicing.

Indeed, our packing slips are being looked into at the moment so that we can implement these improvements and try and make the shipping process more seamless. Sufio is constantly evolving and we're excited to see the direction it will be taking this year!

December 6, 2020

Great app with all the functionality you expect, sleek UI and it comes with a stellar customer support!

maisterbrewery
Slovenia
About 2 months using the app
Sufio replied December 7, 2020

Thank you for leaving us your nice review! We appreciate you took your time sharing with others your experience with Sufio! :) Don't hesitate to reach out to us when you have any questions - always happy to help.

August 13, 2018

Best support I've seen so far.

Mypetismyfriend
Germany
About 2 months using the app
March 9, 2021

The application is great and the customer support is really great! They are very reactive, facilitate and find solutions for all the problems and improvements you wish.

Samaya®
France
About 2 months using the app
Sufio replied March 11, 2021

We're stoked to read your positive review! We take pride in our customer services and our product, of course! Feel free to get back in touch with us anytime! :)

June 8, 2018

Great app especially for merchants from countries like Italy who need to automatically create an invoice for every online order. They also have a great customer support team that helped me and solved my problem very quickly

Bertafilavakc
Italy
About 2 months using the app
August 13, 2018

Really surprised how amazing this invoicing app is! Certainly the best in the app store. Customer support is really fast & friendly and will help you set everything up. :)

Thejaiz
Slovakia
About 2 months using the app