Reviews (557)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining invoicing, especially with VAT and international billing, crucial for EU businesses. It enhances invoice professionalism and supports automatic invoicing, extensive customization, and multiple languages and currencies. The app is noted for its reliability and user-friendly interface. Customer support is highlighted for its responsiveness and helpfulness in issue resolution and customization assistance, boosting merchant satisfaction and trust.
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The support team was great at customising the app to have an invoice tick-box in the cart which meant only people who want an invoice get one - and we only get charged for the people to tick the box! Exactly what we wanted.
Thank you for kind review! We're proud to provide our users with the power to decide how Sufio works for them, so I'm delighted our custom invoice creation feature worked for you :)
Very complete app with several interesting features.
Talked to Michal from customer support, he was impeccable, followed us, and helped us solve all our problems and answered to all our questions!
Very satisfied with the trial period, we will certainly continue to use it.
Grazie mille for your review! :) We are happy that you find our app interesting and our customer support team helpful. We appreciate you will continue using us after the free trial and please feel free to contact us anytime. Siamo qui per voi!
I tried several apps to make French invoices with all the required fields and I was becoming crazy because discounts and unit prices were never displayed without taxes. Sufio also displays the TVA rate for each line in the invoice.
I contacted the Sufio support and they made some adjustments for me and it looks fantastic now ! Thanks a lot !
I recommend this app
Thank you so much for this kind review! We are happy we meet your needs and you enjoy the customisation we've done for you! :) Don't hesitate to reach out to our customer services anytime.
Excellent app and phenomenal customer service! They were able to provide bespoke code to pull through PO numbers from the notes section of the orders and I've rolled this out over multiple stores. Really great!
Thank you so much for your feedback! Our team will be delighted to hear that we were able to help you out and that our solutions have been able to assist you with each of your stores!
Great experience with their customer service. They've been able to get back to me fairly quick and had answers for me when I needed them. Highly Recommend
Thank you very much! Our Support team always do their best to respond as soon as possible and get our customers on their way :)
Fast and effective ! Also the developers are very responsive and help you for special requests ! perfect ! thanks guys
Thank you for your kind review! We greatly appreciate it :)
Fantastic app and the support is swift and for sure goes the extra mile for you! I would recomend these to anyone needing their service!
Thank you very much for your kind review! I will be sure to pass this to our Support team :)
We used for a while and was a GREAT solution, however, the invoice does not update if the order is changed post marked as pending, which is surprising. The nature of our business means orders can get changed regularly but if your orders do not then I would highly recommend.
Thanks a lot for your review! :) We are happy that you used our app.
As you have mentioned, Sufio is not able to automatically reflect changes that were done in your Shopify order after the invoce is created. The only solution, for now, is to set up creating invoices in a way that they are created once the order is paid or fulfilled.
We understand that support for editing orders could provide a more seamless experience for our customers and it is something we would definitely like to add in the future.
I use this app for a short time now. Until yet I can say the support is very good and michal help directly If there are questions. For now I go with Sufio.
Thank you so much for taking your time leaving us your positive review! Hope everything is running smooth! ;)
This app is really amazing! 5 Stars probably are not enough... They customer support is something incredible.. they are fast and reliable. I had a urgent issue and they solved it in minutes! It's just incredible. Thank you so much.
If you need a perfect app to create great invoices for your customers and to keep your accountability, this is THE ONE!
Thank you so much for your enthusiastic and very kind review - you made our day! We are happy that we serve you well and please don't hesitate to ask us for help anytime! :)