Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic invoicing, easy customization, and ability to handle complex VAT issues, making it ideal for EU businesses. It's versatile, catering to both retail and wholesale clients, and integrates with systems like Shopify and Stripe. Merchants find the interface user-friendly and the performance reliable. The multilingual and multicurrency features, tax reports, and customization options are highly valued. The support team is frequently praised for their quick and effective responses.

March 18, 2024

Great app and great team. Thank you.

MygreenSides
France
11 months using the app
Sufio replied March 28, 2024

Thank you very much! We always appreciate our users taking the time to let us know how we're doing :)

January 10, 2024

This app is exactly what I needed! Invoices to customers with itemised breakdowns of charges/taxes in a very professional and visually pleasing manner. Also, can't recommend the support higher! I wish we had the same business hours so the replies were faster, but that's just a limitation of time zones haha. Otherwise, brilliant service and I couldn't recommend higher!

The Quirky Cup Collective
Australia
6 days using the app
Sufio replied January 12, 2024

Thank you for your lovely review! Sufio prides itself on its designs as we understand invoices need to match your store's brand. I'm delighted to hear of your experience with our Support team, we strive to bring you the best solutions as soon as we can so we appreciate your understanding on the time zone limitations. We'll be here if you need anything else!

December 7, 2023

Friendly and fast customer service. They are also able to make custom changes if you need them.
Definitely recommend!

LEDVANCE Shop
Germany
3 months using the app
Sufio replied December 8, 2023

Thank you very much! We strive to bring quality customer service to our users in a timely manner and I'm glad to hear this was your experience :)

December 7, 2023

Sufio has proven indispensable for our business needs. Their unparalleled customer service has been a game-changer, effortlessly accommodating our specific requirements by swiftly implementing changes in settings. The team at Sufio goes above and beyond, ensuring a seamless and personalized experience. The user-friendly interface simplifies invoicing tasks, making it an ideal solution for businesses of all sizes. Sufio's commitment to excellence and adaptability sets them apart, fostering a strong client-app provider relationship. If you seek an invoicing app that not only meets but exceeds expectations, Sufio is the clear choice, backed by exceptional customer support.

Thrive Orthopedics
United States
2 months using the app
Sufio replied December 8, 2023

Thank you very much for taking the time to share your lovely review! We are so happy to hear about your experience with us as our team work hard to make sure we can bring custom solutions to your needs. We understand each store and its location will bring its own unique requirements, so it's important for us to make sure we can accommodate as much as possible for you.

As you mentioned, client-app relationships are so important for us and we encourage our user to reach out and discuss their concerns with our Support team. If it can be done, we'll be glad to assist!

April 21, 2024

Die App ist super. Sehr unkompliziert und es funktioniert alles schnell und ohne Probleme

Keept Simpler
Germany
16 days using the app
March 6, 2024

Great app, great customer support!!

FOG LINEN WORK EUROPE
France
2 days using the app
Sufio replied March 19, 2024

Thank you very much, we are so happy to hear it!

October 17, 2023

Does what it promises out of the box, with enough flexibility to adjust to your own needs when those arise. The team has been very helpful making both smaller and bigger adjustments based on our requirements, every time with great result. Definitely recommend!

MR MARVIS
Netherlands
Almost 2 years using the app
Sufio replied October 31, 2023

Thank you very much for your kind words! Our support team are always on hand to address any of your concerns, big or small, and will always look for custom solutions to make sure we fit seamlessly with your desired workflows.

November 7, 2023

Very efficient and user friendly app. The customer service was also very reactive and helpful when I requested a custom for my business. Thanks!

talm
France
About 2 years using the app
Sufio replied November 24, 2023

Thank you very much! Our support team work hard to be there for our users in a timely manner, as we understand the importance of our product and what it can bring to our users. Reach out any time again if you need more assistance!

March 8, 2024

Sehr einfach zu bedienen, funktioniert tadellos. Einfach, unkompliziert und zeiteffizient. Tolle app

Ludwegs Nachschub Basis
Austria
6 months using the app
Sufio replied March 19, 2024

Herzlichen Dank dafür! Unser Team arbeitet hart daran, Effizienz in unsere App zu bringen und sie benutzerfreundlich zu gestalten :)

October 26, 2023

They really fantastic and fast at implementing customisations! I had an idea to sort products on the invoice as ascending by sku number to making packing orders for the dispatch team. This was not a current option they offered but it was implemented in a matter of hours! I highly recommend Sufio!

Little Difference
New Zealand
Over 1 year using the app
Sufio replied October 31, 2023

Thank you very much! Indeed, customization is something we take pride in and we always encourage our users to reach out and discuss their needs with us. Whether it's from the frontend or backend, we will always try to find a way to make it work :)