Yotpo Loyalty & Rewards

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Free plan available. Additional charges may apply.


4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    82% of ratings are 5 stars
  • 4 of 5 stars
    13% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars
51 - 60 of 1869 reviews


Nice customer services with quick response, the app supported a lot of function without paying it, great tools for beginners. I have encountered some difficulties during my usage, the customer service associate Ritchie helped me with back coding and solved the problem eventually, they are very attentive to users and I think it worths the money to pay for the service they provided.

Vibrant Outfitters

AMAZING APP! Customer support is super helpful! Love this app so much! One of the most helpful apps!


It's a really great app, I just love that it lets me customize everything that I need and how I need it to be! The support is really amazing, Jerrah helped really quick, he was swift and precise on what I needed to achieve. Really good app and support!


Had a couple of questions when setting up Yotpo. It was urgent as the website was on a deadline to go live. The support team was super responsive and helped me out, within 24 hours it was all sorted :) Haven't had too much of a chance to try all the features in the app (there are a lot) but so far the out of the box settings are great. The integration with referrals is easy to set up and works exceptionally well (try a Viral Loops or Referral Hero and you'll quickly - and painfully- find out that not all referral softwares manage to do this well, or even mediocre). So far really happy, based on support, features & ease of use 5/5 stars.

PUR Cold-Pressed

Eric from customer service was very helpful and very patient with me! His service was great. Thanks!

Deerieo Natural Skincare Solutions

Great app with lots of functionality. Also amazing customer support from Jerrah - really helpful! I definitely recommend this to anyone looking for an easy referral setup.

Clean Remedies

super fast and helpful on chat regarding some questions i had about point balance and the emails triggered by klaviyo


I spoke through the loyalty program Chat, I started with a question that was the one that I most urgently needed to solve, but after solving it I began to ask other things. Since it was very near to launch, I needed quick and accurate answers. I managed to solve all my doubts without problem thanks to Jiemer, who, with good disposition, was talking to me for around 3 hours, even at lunchtime and solved all my doubts. Unbelievably good service.


Amazing customer service and amazing app. I love how the app just rewards the customers for everything they do. It also keeps the engaged and coming back for more!

Davines Malaysia

Excellent customer support. Jerrah is responsive and supportive customer services and providing the detail of clarification during the setup.