Reviews (2,125)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and engagement by allowing customers to save products for later, which also provides valuable data for targeted marketing. The app is praised for its user-friendly interface and exceptional customer support, noted for quick and effective issue resolution. It offers robust customization options for seamless integration into various website aesthetics, with active support during customization processes. Considered affordable, it includes features like multiple wishlists, guest wishlists, and wishlist sharing, enhancing the shopping experience. Merchants credit the app with improving site functionality and acting as an effective marketing tool by enabling tracking of customer preferences, leading to tailored marketing strategies and increased sales and conversions.

October 26, 2017

Great App, Fast and Helpful Support. I'm still on the free version but considering upgrading. Keep up the awesome work!

Snugx
United Kingdom
About 2 months using the app
September 27, 2017

Just added this app and so far so good. The team was very helpful and responsive which is always appreciated. Hoping it helps generate some additional revenue this holiday season by encouraging our followers to share the wishlist with their pawrents ;) we sell dog clothing! @shopdogthreads

Thanks!

Tomas Doggy Duds
United States
About 2 months using the app
May 3, 2017

I would like to explain my appreciation for the app developer, he did the customization I requested from him in one day.
Regarding the app itself I recommend every store owner want to increase engagement with his visitors to use this SWYM app, it is perfect and I personally touch its benefits to my store.
don't hesitate to use it and play with its settings.

Made4life
United States
About 1 month using the app
Edited August 12, 2020

Great support, we had to request few changes here and there, they have always been very patient and friendly. We strongly recommend it. Thank you!

b2bav
Italy
About 1 month using the app
May 31, 2018

Great app, with all the features that you could need for a Wishlist.
On top of this, customer service deserves a 5* review as well.

For other stores owner, 1 thing you need to know : there are some limitations in translation capabilities if you are using 2 languages on one shop (even if you are using Langify). Some labels cannot be translated.

Judithandcharles
Canada
About 1 month using the app
Edited March 9, 2020

I love this app it’s perfect if you have a large inventory store and the support is great with really fast response times looking forward to using this app for the future

Footwear Hutt
United Kingdom
About 1 month using the app
January 25, 2018

Works a treat, however I'm rating this app 4 out of 5 since the first paid subscription is a little too expensive for what you get considering I filled my quota on the free plan and it was only from activity from 3 customers :/

Would be nice to see a more economical pricing structure for smaller retailers and then increased with growth.

Staff, wow, fantastic, even helped me out with an unrelated website bug, thanks guys.

Buyworthy
Australia
Almost 3 years using the app
June 10, 2020

Great app and great customer support. With the help of Swym's support team, we were able to seamlessly integrate the wishlist/favorites functionality into our site's custom theme, and it works great!

Unclaimed Baggage
United States
About 1 month using the app
August 29, 2018

Awesome app but REALLY awesome support. I've had to deal with a lot of different app devs lately and this was hands-down the best customer service I've come across. Would recommend to anyone.

Old World Christmas
United States
About 1 month using the app
September 24, 2018

The app is very easy to use and tech support was fast answering my questions. I do recommend this app

Berrakausa.com
United States
About 1 month using the app