tawk.to Live Chat , 231 reviews

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
    182
  • 5% of ratings are 4 stars
    11
  • 2% of ratings are 3 stars
    5
  • 3% of ratings are 2 stars
    6
  • 12% of ratings are 1 stars
    27
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, customizability, and comprehensive features, including real-time monitoring of website statistics and client chats. They value the ability to delegate chats, convert them into support tickets, and view live visitor reviews. The mobile compatibility is praised for enabling on-the-go customer interaction. The app's analytics provide valuable customer insights, and the support team is known for their responsiveness. Merchants also value the free offering and the ability to retain information after uninstallation.

February 15, 2019

It is good, but some messages you need to keep in English. :( I am working with other countries and languages.

zoopetfamily
Brazil
tawk.to replied September 9, 2021

Hi zoopetfamily,

Thank you for choosing tawk.to and for reaching out.

You can add multiple widgets to a Property and customize your widget to match different languages on your website.

Each new widget you add will be in English by default. For each set of pages with a new language, you’ll need to create a new widget and manually set the language.

You can create a maximum of 20 new widgets per Property. Each new widget will have its own settings for Color, Size, Position and Language.

To learn more, visit this link: https://help.tawk.to/article/why-add-multiple-widgets

Learn how to change the language of your widget: https://help.tawk.to/article/changing-your-widget-language

Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

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