Reviews (233)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this live chat app for boosting sales and improving customer service through real-time interactions. It's praised for being free yet offering features like real-time visitor monitoring, customizable chat widgets, and multi-chat management, suitable for all business sizes. Merchants appreciate its easy installation, user-friendly dashboard, and reliable performance across various devices. The responsive customer support and offline messaging capabilities are also noted benefits. Many consider it a superior alternative to paid solutions.
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I've tested many live chat widgets and I like this one the best. It's free right off the bat, and they offer custom branding for only $15/month. It's the only live chat app I could find which supports an email ticketing system as well (included for free). Would highly recommend! :)
Hi Stephensworld,
Thank you for choosing tawk.to and for recommending tawk.to to the community!
The Remove Branding add-on allows you to remove tawk.to branding from the tawk.to Widget and Support Emails. It also lets you use your own domain for sending out support emails.
Here is a detailed description of the features, as well as step by step instructions on how to activate the add-on: https://help.tawk.to/article/purchasing-the-remove-branding-and-white-label-add-on
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Great app! does exactly what you would expect it to do!
Hi Superherogear,
Thank you for choosing tawk.to and for sharing your review with the community!
We thank you for the continued support and we hope you have seen success by using our product in your business.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
It is good, but some messages you need to keep in English. :( I am working with other countries and languages.
Hi zoopetfamily,
Thank you for choosing tawk.to and for reaching out.
You can add multiple widgets to a Property and customize your widget to match different languages on your website.
Each new widget you add will be in English by default. For each set of pages with a new language, you’ll need to create a new widget and manually set the language.
You can create a maximum of 20 new widgets per Property. Each new widget will have its own settings for Color, Size, Position and Language.
To learn more, visit this link: https://help.tawk.to/article/why-add-multiple-widgets
Learn how to change the language of your widget: https://help.tawk.to/article/changing-your-widget-language
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!