Reviews (239)

Overall rating
3.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
December 6, 2024

There is button placed outside of the widget.
We can't fix this.

Customer support is AI, You don't get to speak to a human unless you schedule a meeting.
We don't want a meeting!

Kadopapier.net
Netherlands
4 months using the app
January 23, 2025

Terrible service with no support. This app uses a foreign API, so even after uninstalling the app, the code remains. Changing themes doesn’t resolve the issue either. Avoid this app at all costs!

Shop It All
South Africa
About 17 hours using the app
October 21, 2024

Now need right now bye

Kash Traders Corp
United States
5 months using the app
November 1, 2024

Support is nowhere to be found. Hard to set up and edit the widget. No thank you!

High Altitude Mods
United States
4 days using the app
November 10, 2024

if i could leave 0 stars i would. 29$ a month to remove one line of text with no exceptions . a complete scam

LuvvyBug
Canada
About 4 hours using the app
November 25, 2015

Best chat app by far, and free... does more than any other chat system we have used... has more features, more custom options, and did I mention free?

Itgfilters
United States
About 5 years using the app
January 20, 2016

Looking for Chat for your website... stop looking, this is the one you want... we have tried about a half a dozen others... this one beats them all hands down on features, and support... oh and the price, zip, nada, none, free

So dont even waste you time on the other chat systems, this one has more features, no limits, more options, more configurations..

Fswerks
United States
Over 4 years using the app
November 25, 2015

This app is amazing, so easy to use and customize. Well done and thanks to the developers, and thank you for making it completely free.

Macs Boutique
United Kingdom
About 2 years using the app
November 28, 2015

this is incredible value .. FREE ?! wt! such an advance app and interface dashboard and plenty of widgets to custom your own look .. an iphone app too for 24/7 custom support... you'd seriously be crazy not to instal this .. I'm gonna use this to its max.. triggers/behaviours. analytics.. this is super geekness at its best for $0000.00 pm !

Essenzza
Australia
8 months using the app
October 15, 2016

It might be the best app we have. Those chat app are never easy to use and complete enough... it's not an easy job and they did it perfectly. check out on my store http://www.entornobano.com

Entorno Bano
Spain
Over 7 years using the app
tawk.to replied December 1, 2021

Hi Entorno Bano,

Thank you for choosing tawk.to and for giving us an amazing review!

We are happy to know you find our app the best in the market and that we made the installation process easy for you.

We value your feedback and will continue to provide excellent customer support to all our users.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.

Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.