Overall rating Based on 198 reviews
Wonderful app that truly is easy to install, set up and implement on your site. The support team is friendly and ready to help out if something were to go wrong. Don't be stuck behind your desk all day, the mobile app lets you take your live chate wherever you go. Great app, great price - FREE recommended for all.
Dressed For Dance
The app itself is good but unfortunately the support is awful, I had a very impatient agent on their live chat who resorted to using capital letters with me, granted I was not understanding what he was getting at but this patronising and unhelpful tone is not a good sign of support
It is good, but some messages you need to keep in English. :( I am working with other countries and languages.
I really love this app, the ability to interact with your customers in real time, is invaluable. Integration is easy and the application is highly customizable, even includes preloaded art and the ability to upload your own for a truly unique experience.
Thanks a bunch to the Tawk Team!
Adertek Baby & Kids
prevent multiple location when you use this app. got to un-install, add location and re-install again.
Hi there! The multiple-location option has now been updated so you should e able to install it once. If you're still experiencing issues, please do let us know and we'll do our utmost to assist!
Institute for Safety in Powerline Construction
Technology wise great. The whole concept is a bit taxing on HR, but probably worth it! It does have auto responding and scheduling. Pricing for whitelabel is $12/m
Fantastic app for live chat. Not only is the livechat app free, there are plenty of customisation and such. There has been plenty of updates over the months and the improvements are great, e.g. automated message sent to customer when he/she is browsing the website.
IMO, the only draw back is that it is not entirely compatible with some themes. Otherwise, this would be my go to livechat app.
The App itself is good, but beware if you uninstall it. It will continue to charge you $15.00/mo, despite it being uninstalled from your store and not in use. I used it for a month, then cancelled it, only to have it bill me for no reason. If I had not been aware, it would have billed me indefinitely.
One of the best apps available at the moment. Thank you for such a great job!
Got me a sale that I would never have got on my first night of using. Love it straight away, shows the products people are looking at in real time and even shows the message they’re typing, character by character. Brilliant. **Update, the only issue with this app is that I get customers saying the chat box gets in the way of the checkout button.