Qikify Custom Product Options
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Reviews (862)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its customizable product features that enhance conversion rates and order values without requiring coding skills. It supports complex options and custom charges, boosting sales effectively. The interface is user-friendly, featuring conditional logic for easy product management. Its performance is reliable, maintaining store speed, and customer support is praised for responsiveness and effectiveness in issue resolution.
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App is so so. When you have issues — they share screenshots without full instructions. When you ask for a call for a quick screen share session, they'd rather waste hours upon hours on meaningless chat messages vs. one simple call. We are a business, a paying customer. The least you can do is to set a conf. call. Insane. Will look for another solution.
p.s. They use crisp for customer live-chat which is beyond buggy. Use intercom.io to provide decent chat experience.
Hello there,
Here's Qikify Product Options team. We wanted to reach out and check in with you about your recent experience with us.
We understand the situation was frustrating at first. While our standard support channels are live chat and email, we arranged a Google Meet call and fortunately we were able to connect and resolve the issue quickly during that call. We're glad we could work through it together and get things back on track without further delay.
Regarding your comments about the chat tool, we truly appreciate you taking the time to share your feedback. It has already been forwarded to our product team so they can review it carefully. As our team is still relatively small, changes like this can take some time to plan and implement, but we’re actively researching options and working toward improving the chat experience in the near future.
If you have a moment, please let me know if everything has been running smoothly since our last conversation. I’m always here if you need any further support.
Warm regards,
Qikify Team,
I previously used another similar service for my store, but they had issues with additional product options being created as separate products. This was very inconvenient, especially when running promotions or discounts. With these guys, this problem does not exist, and that is very valuable.
They also have excellent customer support. Some of my options were glitching, but they really tried to solve the issue and did it quite quickly. They stayed in touch every day during the process.
Thank you for the service and the great work!
Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.
Cheers!
Very good app. But the conditional logic keeps resetting itself leading to order problems.
When you put conditional logic, it should remain as it is set. But after few days, it changes its condions and shows empty fields.
Qikify was very helpful in addressing my needs for my store. They actually exceeded my expectations in not only helping me with my issues of shopify's limitations but their fix to bypass those limitations worked in such a way as to make their form data look seamless on my site.
Very happy with them and Hazel their interface person. I would recommend them as a valued partner for Shopify.
Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you.
Hope that we can bring your business more valuable in the upcoming time!
The absolute best customer service anywhere. Hazel is the quickest to make sure any issues are taken care of or to answer my questions.
Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you.
Hope that we can bring your business more valuable in the upcoming time!
Nice app, it does the job perfectly. With an excellent customer support.
Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you.
Hope that we can bring your business more valuable in the upcoming time!
Tepo Product Options is exactly what my store needed. The app is incredibly easy to use, the interface is clean, and the customization options are powerful. It helped me add complex product variations without any coding. Highly recommended!
We are so grateful for your kind words. Thanks for sharing your review with us and the community. This means a lot to us and we hope that we will grow strongly together in years to come!! <3
Great app that has allowed me to simplify the order process for many of my products. Perfect for allowing customers to provide details for personalisation. It is simple and can be customised to work with your shop theme. Also super happy with the customer service. Excellent even though I am currently using the free version of the app.
Thank you so much for your nice words! It's great to hear that you enjoy the application and our service.
Have a lovely day! Anytime you need help, be sure to let us know.
Amazing customer service, I was having an issue with an option set, and a customer service representative figured out the problem and gave me a step-by-step solution in under 30 minutes. I couldn’t be happier!
Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you.
Hope that we can bring your business more valuable in the upcoming time!
I tried several product options apps, but Tepo is by far the best. It’s lightweight, fast, and doesn’t slow down my store. The conditional logic works perfectly, and my customers love the smooth experience.