Tepo Custom Product Options

Tepo Custom Product Options

Reviews (770)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing e-commerce stores with advanced product customization options like dropdowns, color swatches, and custom text inputs. It boosts conversion rates and order values by offering a wider product range. The app is noted for its user-friendly interface, seamless Shopify integration, and reliable performance. Customer support is also praised for its quick and effective issue resolution, even for those on the free plan.

February 14, 2025

Amazing for adding on multiple options and when a small error accrued the team was super helpful in explaining this and then even fixing the issue for me.

Fully worth having this app add on.

Emmy&Co
United Kingdom
5 months using the app
Tepo replied February 16, 2025

Thank you so much for your wonderful feedback!

It's great to know that our team was able to assist you promptly with the error you encountered. We strive to provide excellent support, and your satisfaction means the world to us.

Thanks again for choosing our app, and we look forward to continuing to serve you!

January 13, 2025

Hazel has helped me no end today, I had almost given up just before Christmas and with other things going on but today Hazel has helped me and I have found the courage to continue and get my website live before the end of the week. I cant thank her enough.

Scented Candles and Melts
United Kingdom
About 2 months using the app
Tepo replied January 22, 2025

Hi there,

Thank you so much for your kind words! We’re thrilled to hear that Hazel was able to assist you and help you regain your motivation. It’s wonderful to know that you’re on track to get your website live before the end of the week!

If you need any more assistance or have questions in the future, don’t hesitate to reach out. We’re here to support you every step of the way!

Best regards,

The Tepo Team

January 5, 2025

Our review is a little overdue (sorry). The service from Hazel and the developers in ensuring a bug was fixed on our store (through no fault of their own and a was due to a theme release) was fantastic. They understood the issue quickly and resolved it quickly to insure minimum impact. The product itself is fantastic and meets a lot of needs (using the free version). I would have no issue upgrading to the paid version knowing the support is there when our store grows.

Pet Print Design Studio
Australia
7 months using the app
Tepo replied January 13, 2025

Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience with us.

We're thrilled to hear that Hazel and our development team were able to assist you promptly and effectively.

If you ever need assistance or have any questions, please don’t hesitate to reach out.

Thanks again for your kind words and for being a valued customer <3

February 13, 2025

Happy for now, no complains at all.
Best Part your online support was so fast and effective-Thank you HAZEL

Pitka Leather
United States
6 months using the app
Tepo replied February 16, 2025

Thank you for your kind word~ We're so glad to hear that you're happy with our service. Your satisfaction is what drives us, and we’re here to support you anytime.

Thanks again for being a valued user!

January 7, 2025

Hazel was very nice and very responsive. She was super quick to resolve the issues that I ran into and constant little changes that I wanted to make. Would love if she helped me every time.

American Garage Door, Inc.
United States
About 2 months using the app
Tepo replied January 22, 2025

Hi there,

Thank you for your fantastic feedback! We're thrilled to hear that Hazel provided you with such responsive and helpful support. We’ll make sure to pass on your kind words to her! If you need assistance in the future, don’t hesitate to reach out—we're here to help!

Best regards,

The Tepo Team

November 26, 2024

Its great honestly! I recently started up my new business and i've ran into few problems with Tepo but its nothing they couldnt help me fix! Hazel is an amazing support agent and helped me fix all the issues I ran into. She's very quick to respond and is on top of it! Thanks for all the help and I plan to ask for it again when I need it :) I use the free plan also.
Thats the end of the review. Now a little selfpromo ;)
Like gummy candy? Make your own mix! copy the link below!!
https://www.mikeysgummygrab.com

Mikeys Gummy Grab
United States
About 1 month using the app
Tepo replied December 5, 2024

Thank you so much for taking the time to share your review!

Your kind words are truly appreciated, and we are delighted to have been able to support you in getting your new business up and running smoothly.

Once again, thank you for your positive review and for choosing Tepo for your business needs. We look forward to continuing to support you and contribute to the success of your endeavors.

December 3, 2024

excellent for adding options. I added an option for customers to type in team name and colors to their listing to create something specific for them. Looks like I'll be able to add even more once I can afford a paid plan. Great way for customization.

Mizzy Made it
United States
11 days using the app
Tepo replied December 5, 2024

Thank you for choosing Tepo and for sharing your positive experience with us. We are grateful for your feedback and are excited to continue supporting you as you explore the full potential of our app.

If you have any questions or need assistance with upgrading to a paid plan, please feel free to contact us. We are here to help you every step of the way.

February 17, 2025

Excellent Customer Service. The firm provides exactly what I needed on my website!

Creative Luxury
United States
2 months using the app
Tepo replied February 21, 2025

Thank you for your fantastic review! 🌟 We're so glad to hear that our customer service met your needs and that we could provide exactly what you were looking for on your website.

If you have any more questions or need further assistance, don’t hesitate to reach out. We're always here to help! 😊

January 8, 2025

Really easy to use app, customer support is quick and fantastic and a big shout out to Hazel for all their support! I definitely recommend.

Collect Paris
France
3 months using the app
Tepo replied January 22, 2025

Hi there,

Thank you so much for your wonderful feedback! We're thrilled to hear that you find our app easy to use and that our customer support provided fantastic assistance. Your recommendation means a lot to us! If you have any questions or need further help, please don’t hesitate to reach out.

Best regards,

The Tepo Team

January 20, 2025

The online chat supporting team feedback is rapid and smart, they can take on my questions quickly, and the app is easy to set up and customize, I highly recommend it!

Zendure EU
Germany
About 1 month using the app
Tepo replied January 22, 2025

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that our support team provided you with quick and smart assistance. Your recommendation means a lot to us!

If you have any further questions or need assistance, don’t hesitate to reach out. We're here to help!

Best regards,

The Tepo Team