Tepo Custom Product Options

Tepo Custom Product Options

Reviews (730)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and order values by consolidating multiple functionalities, simplifying operations, and enhancing customer experiences with extensive customization options. It supports complex product variations and allows for the reuse of options across products, making it intuitive and user-friendly. Seamless Shopify integration and continuous updates are noted, with customer support praised for its responsiveness and helpful guidance.

January 13, 2025

Hazel has helped me no end today, I had almost given up just before Christmas and with other things going on but today Hazel has helped me and I have found the courage to continue and get my website live before the end of the week. I cant thank her enough.

Scented Candles and Melts
United Kingdom
About 2 months using the app
January 5, 2025

Our review is a little overdue (sorry). The service from Hazel and the developers in ensuring a bug was fixed on our store (through no fault of their own and a was due to a theme release) was fantastic. They understood the issue quickly and resolved it quickly to insure minimum impact. The product itself is fantastic and meets a lot of needs (using the free version). I would have no issue upgrading to the paid version knowing the support is there when our store grows.

Pet Print Design Studio
Australia
7 months using the app
Tepo replied January 13, 2025

Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience with us.

We're thrilled to hear that Hazel and our development team were able to assist you promptly and effectively.

If you ever need assistance or have any questions, please don’t hesitate to reach out.

Thanks again for your kind words and for being a valued customer <3

November 26, 2024

Its great honestly! I recently started up my new business and i've ran into few problems with Tepo but its nothing they couldnt help me fix! Hazel is an amazing support agent and helped me fix all the issues I ran into. She's very quick to respond and is on top of it! Thanks for all the help and I plan to ask for it again when I need it :) I use the free plan also.
Thats the end of the review. Now a little selfpromo ;)
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Mikeys Gummy Grab
United States
About 1 month using the app
Tepo replied December 5, 2024

Thank you so much for taking the time to share your review!

Your kind words are truly appreciated, and we are delighted to have been able to support you in getting your new business up and running smoothly.

Once again, thank you for your positive review and for choosing Tepo for your business needs. We look forward to continuing to support you and contribute to the success of your endeavors.

December 3, 2024

excellent for adding options. I added an option for customers to type in team name and colors to their listing to create something specific for them. Looks like I'll be able to add even more once I can afford a paid plan. Great way for customization.

Mizzy Made it
United States
11 days using the app
Tepo replied December 5, 2024

Thank you for choosing Tepo and for sharing your positive experience with us. We are grateful for your feedback and are excited to continue supporting you as you explore the full potential of our app.

If you have any questions or need assistance with upgrading to a paid plan, please feel free to contact us. We are here to help you every step of the way.

November 4, 2024

Very good app for extra variants or product options. Needed a few tweaks to match my theme & language but the team solved everything very fast!

Regalito.net
Belgium
Over 1 year using the app
Tepo replied December 5, 2024

Thank you for sharing your feedback on your experience with our app!

It's great to know that our team swiftly addressed the tweaks needed to align the app with your theme and language.

Your feedback is valuable to us, and we appreciate the opportunity to support you. If you have any further requests or feedback, please contact us. We are here to assist you.

Thank you again for choosing Tepo and sharing your positive experience with us.

December 5, 2024

Tepo Custom Product Options is incredibly easy to use and allows for seamless customization of products, making it perfect for enhancing the customer experience. The flexibility and intuitive design have saved us time while improving sales. Their support team is responsive and helpful—highly recommend!

Poppy India
India
13 days using the app
Tepo replied December 6, 2024

Thank you so much for your kind words! It's great to know that our intuitive design and responsive support have positively impacted your customer experience and sales.

We truly appreciate your recommendation and look forward to continuing to support your business!

January 8, 2025

Really easy to use app, customer support is quick and fantastic and a big shout out to Hazel for all their support! I definitely recommend.

Collect Paris
France
3 months using the app
January 7, 2025

Hazel was very nice and very responsive. She was super quick to resolve the issues that I ran into and constant little changes that I wanted to make. Would love if she helped me every time.

American Garage Door, Inc.
United States
11 days using the app
October 21, 2024

This app had product options which I needed but couldn't find on any other app. The support is quick to respond and has helped to fix / change a couple of things for my store.

Goodeau
Australia
About 1 month using the app
Tepo replied December 5, 2024

Thank you for sharing your feedback regarding your experience with our app!

We are thrilled to hear that Tepo was able to provide you with the product options that you required.

If you have any further questions or require assistance, please don't hesitate to contact us. We are here to support you and ensure that Tepo continues to meet your expectations and requirements.

October 31, 2024

Such a great app - and very helpful support! So glad I'm able to offer these customized options to my customers. Thank you!

Forlanya
United States
About 1 month using the app