Tepo Custom Product Options

Tepo Custom Product Options

Reviews (839)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing business value and customer experience, noting its ability to increase conversion rates and order values. It supports extensive product customizations, including complex variations and image swatches, ideal for businesses like custom mugs and personalized clothing. The support team is praised for being responsive and continuously improving the app with new features, significantly boosting user satisfaction.

February 14, 2025

Amazing for adding on multiple options and when a small error accrued the team was super helpful in explaining this and then even fixing the issue for me.

Fully worth having this app add on.

Emmy&Co
United Kingdom
5 months using the app
Tepo replied February 16, 2025

Thank you so much for your wonderful feedback!

It's great to know that our team was able to assist you promptly with the error you encountered. We strive to provide ...

March 3, 2025

Nice product. We have been using it for over a year and it helps us upsell a lot of services we offer. recommended

Seek Optics
United States
About 1 year using the app
Tepo replied March 9, 2025

Thank you for your positive feedback! We’re thrilled to hear that our product has been helpful for you in upselling your services over the past year. Your recommendation ...

February 13, 2025

Happy for now, no complains at all.
Best Part your online support was so fast and effective-Thank you HAZEL

Pitka Leather
United States
6 months using the app
Tepo replied February 16, 2025

Thank you for your kind word~ We're so glad to hear that you're happy with our service. Your satisfaction is what drives us, and we’re here to support you anytime.

Thanks ...

January 13, 2025

Hazel has helped me no end today, I had almost given up just before Christmas and with other things going on but today Hazel has helped me and I have found the courage to continue and get my website live before the end of the week. I cant thank her enough.

Scented Candles and Melts
United Kingdom
About 2 months using the app
Tepo replied January 22, 2025

Hi there,

Thank you so much for your kind words! We’re thrilled to hear that Hazel was able to assist you and help you regain your motivation. It’s wonderful to know that you ...

February 17, 2025

This app is a lifesaver for my shop! So many products just wouldn't work without it. When I had an issue, the customer service solved it quickly and painlessly. Highly recommend!

The Artful Astronaut LLC
United States
3 months using the app
Tepo replied February 21, 2025

Thank you so much for your wonderful review! 🌟 We're thrilled to hear that our app has been a lifesaver for your shop and that our customer service team was able to assist ...

February 28, 2025

Customer service is fantastic. I had an issue with the quantity selector working with my theme, the temp customer service team fixed this issue fast even though it was late in the evening. Great app!

Freedom Forge
United States
9 months using the app
Tepo replied March 9, 2025

Thank you so much for your kind words! We’re thrilled to hear that our customer service team was able to assist you promptly, even late in the evening. Your satisfaction is ...

January 5, 2025

Our review is a little overdue (sorry). The service from Hazel and the developers in ensuring a bug was fixed on our store (through no fault of their own and a was due to a theme release) was fantastic. They understood the issue quickly and resolved it quickly to insure minimum impact. The product itself is fantastic and meets a lot of needs (using the free version). I would have no issue ...

Pet Print Design Studio
Australia
7 months using the app
Tepo replied January 13, 2025

Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience with us.

We're thrilled to hear that Hazel and our development ...

March 6, 2025

Awesome application with awesome people who are always willing to help!

Pixels Photo Art
Romania
9 months using the app
Tepo replied March 9, 2025

Thank you so much for your amazing feedback! We’re thrilled to hear that you find our application and support team awesome. Your satisfaction is our priority, and we’re ...

March 18, 2025

I'm impressed, grateful and so happy with Tepo App and of course with the great support they have.
They always help me, so polite, so wonderful... Thank you for everything!

LuscoFusco LAB
Spain
10 months using the app
March 13, 2025

Exceptional support, always helpful and great product. Would definitely recommend.

ISL Workwear
United Kingdom
8 months using the app
Tepo replied March 15, 2025

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our support and product. Your recommendation means a lot to us!

Feel ...