Theme Updater & Backups | OOTS , 270 reviews
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Primero, tengo que pagar por actualizar un tema por el que pagué 400 dólares. Segundo, no actualiza todo y me recomiendan contratar a un experto al que tengo que pagarle. Tercero, el experto me pide que haga un upgrade a la versión Pro de Theme Updater que hace un día había comprado el día anterior, y el desarrollador no cobra la diferencia, cobra todo de nuevo!! First, I have to pay to update a theme that I paid $400 for. Second, it doesn't update everything and they recommend me to hire an expert that I have to pay. Third, the expert asks me to upgrade to the Pro version of Theme Updater that I had bought the day before, and the developer doesn't charge the difference, he charges everything again!!
Hi Karukinka team!
Thank you very much for your feedback - While the Theme Updater App makes the updating process quicker, easier, and includes exclusive features, you can also upgrade your theme to the latest version by manually updating. A member of our support team will be reaching out via email shortly.
All the best,
Out of the Sandbox
I am pleased I didn't purchase a full year. There was a lot that didn't get converted into the new version starting with the hero background video on the homepage. There was a list of things I would need to manually update, which I don't know how to do and defeats the point in paying for this service.
Hi Soozal team,
Thank you for this feedback!
Our app is able to copy over the settings and content configured with the default theme features. It may not be able to include some of the custom modifications made to the theme files. These may be from third-party app installations or custom work added by another developer.
In these cases, the app will list the files that contain third-party work that wasn't able to be moved over to the updated theme so that you can reapply the third-party code manually.
If you are having trouble with some of the default features not transferring over in the update, this is something we can certainly have a look at with you.
Our support team has reached out directly, we look forward to hearing back from your team!
All the best,
Out of the Sandbox
I love this vendor's themes. If you are comfortable with custom CSS, this is the theme for you. Their themes allowed me to design the eCommerce site that I wanted, rather than being limited by which features were included in a given theme. Worth every penny to purchase the Flex theme with custom CSS fields in almost every section. If you care about design and are comfortable with coding this is the vendor for you. Their customer service team is very responsive to any bugs. Note: They are very clear that they provide the theme and maintenance for their themes. They are not developers.
Makes life easier thats for sure. Thank you very much for this great app! Very easy to install and use.
Great app that makes upgrade process more smooth and easy. Thanks!
When I try to update, there is no 'update' button. Only SYNC. I try to SYNC themes and nothing happens, I registered my theme 2 months ago and need the latest updates. Therefore I have concluded there is a serious problem with this app and it does not work! Please fix this ASAP.
Hi theurbanbathhouse team!
It looks like you do not currently have a Pro Plan subscription for Theme Updater - this is why the option to update your theme automatically within the app is not available.
With the Theme Updater’s Free plan, you can register your theme, install a default theme, and get notified when new versions become available.
The option to update your theme to the most recent theme version, automatically, is an exclusive feature of the Theme Updater’s Pro plan.
The Theme Updater’s Pro plan includes all the features of the Free plan, and will also allow you to transfer theme editor content, help to transfer customizations, transfer theme settings, and allow you to compare changes (before and after).
A member of our support team has reached out to you via email as well!
All the best,
Out of the Sandbox
A premium theme should not require an additional $9 per month to upgrade the few times per year that is necessary. This will not build good will for Out of the Sandbox or Pixel Union. I imagine this will also impact reviews of their themes directly. I like Empire but would not recommend it to others given this recent sheisty maneuver.
Hello danformshoesvt,
Thanks for sending these remarks; we take your input to heart.
It is true that periodic updates are a necessary part of using a theme, as the theme is updated to include new features and improvements. However, you are not required to use the Theme Updater App to update your theme - updated theme files with new features and improvements will continue to be available for free, as they are for all Shopify themes.
You can optionally use the Theme Updater App when an update is released to retain your previous setting configurations and transfer some code customizations, to make the updating process faster and easier. This is accomplished through the app's unique functionality that we continue to develop and maintain. To take advantage of these updating benefits, along with new and exciting features such as Priority Support (available in the Pro Plan), we'll have several flexible subscription options to choose from.
But, rest assured, the normal Shopify theme updating process will continue to be possible for your premium theme, and the updated theme files will continue to be available for free.
Sincerely,
-The Out of the Sandbox Team
Very useful app for updating themes. It makes life easier than having to make changes manually each time the theme is updated. I had a few teething problems to begin with (app said my theme was unregistered - despite being registered) - but this was quickly resolved by Byanca.
Hi Mineral Magpie team!
Thank you very much for your review!
All the best,
Out of the Sandbox
Great App. Very easy to use!! Highly recommended
https://www.kinkytoy.shop
https://www.kinkytoy.store
I used this app to update my theme to shopify 2.0, I had no code modifications but the updater still couldn't keep the basic text or images from my previous theme because the liquid themes were incompatible . As you have to pay for this app it is a particularly grating waste of time and money, surely the point is that it is able to transfer the basics to your new theme whereas I have to now start from scratch.
Hi Manuka Products Team! Thank you so much for your feedback - while our app will be able to help with most modifications, there are a small few that may need further adjustments afterwards. We will be following up via email shortly to see how we can help moving forward.