Theme Updater & Backups | OOTS

Excellent app. It was very good already but, now, the devs have made it even better. Actually, now, it's the perfect theme updating app. I just click on "Update" and it does all the heavy lifting without me having to do absolutely anything !!! What more can I ask for ? Can't recommend it highly enough !!!

Came across some issue I was unable to understand first but thanks OOTS great and prompt Customer service my issue was resolved quickly, they were helpful beyond my expectations - I have been using their services for more than couple of years now and I am fully satisfied with their quality of work.

Thank you for your support team OOTS

about 2 hours ago
As a long time fan of my theme (Expanse) and the one I spent ages on and was about to launch with, I’m sad to say that I have had no solid help for over a week with site BASICS after a site update. Whether it is the fault of Archetype Themes, or their updater app, Out of the Sandbox, neither has even pretended to try to fix the issues at this point. Deeply disappointing to say the least.

This app works great for everything it's supposed to do. Something to know for anyone with a vintage theme is that one click updates are not available for any themes that haven't been updated since before the Shopify 2.0 update. I was hoping that at least some of the assets from my shop would be able to be carried over in the update but I am having to recreate the pages manually. If you have been keeping up with updates on your shop or you don't use a vintage theme this shouldn't be a problem.

it does the job , and customer support are very helpful worth it

If you are considering using this app, it is a good idea to weigh the pros and cons carefully and to read through some of the reviews from other users

Possibly the biggest pile of poo ever dumped on so many by so few.

It was pretty quick and pain free. Just updated to the latest version in less than a minte.

The Theme Updater works very well and easy to use. Just a click and it updates. And when I get any kind of issue, the support team always respond quickly and make sure I'm happy with the app. Highly recommended.

Okay before I dive into my negative review, I know the developer will respond by giving me a generic reply however there is clear proof with over 90 1-star reviews how trash the support is for Out Of The Sandbox.

For starters, I am all for supporting people's business and I understand things cost money, keeping your website up to date costs money too however what doesn't sit right with me is how there is no support for anyone who has a custom code.

I decided to purchase the higher member tier for this app, thinking it was going to be a 1 click solution to update my out-of-date theme however, I ran into an issue where my theme couldn't be updated and I needed to contact customer support.

Basically, they looked into my theme and updated it however they had to copy my live theme and said that some code elements couldn't be transferred. Basically, my whole website was scrapped to nothing..

This was the email response I received:

"The error message here is expected and is related to Shopifys recent 'Section Group' changes which have affected the header and footer sections.

As a result, the mega menu would need to be rebuilt, but this will be a one-time inconvenience."

Pretty much Out Of The Sandbox doesn't give you any true help and tells you to outsource a freelancer to Storetasker which is the biggest money grab I have ever seen.

Look I am no expert but I am not a complete noob when it comes to technology and I know transferring a code isn't complicated.
I was charged $500 USD to transfer a few codes which is only less then an hour's work...That is the biggest scam I have ever heard. It costs more to transfer the code than the actual cost of the theme, and I know 100% that Out Of The Sandbox and Storetasker have some kind of agreement.

For anyone reading this, do yourself a favour and hire someone from Freelancer, it only cost me about $20 and the code was completed within an hour..