Reviews (324)

Overall rating
3.9
Counts per rating level
  • 54% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 31% of ratings are 1 stars
October 3, 2024

Works great!

AEDwijzer
Netherlands
9 days using the app
Out of the Sandbox replied October 4, 2024

Hi AEDwijzer team!

Thanks for leaving us a review of Theme Updater, and we are so happy to hear that you had a great experience with the app!

All the best,
Out of the Sandbox ...

August 14, 2024

Came across some issue I was unable to understand first but thanks OOTS great and prompt Customer service my issue was resolved quickly, they were helpful beyond my expectations - I have been using their services for more than couple of years now and I am fully satisfied with their quality of work.

Thank you for your support team OOTS

Bedazzled.pk
Pakistan
Over 4 years using the app
Out of the Sandbox replied August 19, 2024

Hi Bedazzled.pk team!

We are so glad to hear that our support team was able to jump in and help out, and that you are enjoying your Out of the Sandbox theme and Theme updater ...

October 7, 2024

Good and fast service!

Sonxplus Chibougamau
Canada
2 days using the app
Out of the Sandbox replied October 8, 2024

Hi Sonxplus Chibougamau team!

We are so glad to hear that our Theme Updater app and out support team were able to assist you. Thank you for the wonderful review, and if you ...

November 5, 2024

I had a fantastic experience with the OOTS support team. We had an issue with our Shopify store (which I didn't fully understand) and they were incredibly responsive and patient, addressing my questions thoroughly and ensuring I understood every step.
I appreciated their clear instructions and attention to detail, which made resolving my issue much easier than I anticipated. The support I ...

Mambo Surf De Luxe
Australia
26 minutes using the app
Out of the Sandbox replied November 7, 2024

Hi Mambo Surf De Luxe team!

Thanks for such an awesome review of our Theme Updater app and of our team's support!

We always look forward to getting to work with our ...

August 9, 2024

This app works great for everything it's supposed to do. Something to know for anyone with a vintage theme is that one click updates are not available for any themes that haven't been updated since before the Shopify 2.0 update. I was hoping that at least some of the assets from my shop would be able to be carried over in the update but I am having to recreate the pages manually. If you have been ...

Grassroots Coffee
United States
About 3 years using the app
Out of the Sandbox replied August 14, 2024

Hi Grassroots Coffee team!

We are glad to hear that Theme Updater is not part of your themes update process!

The Vintage to OS 2.0 update is due to Shopify's mandate and ...

July 23, 2024

Excellent app. It was very good already but, now, the devs have made it even better. Actually, now, it's the perfect theme updating app. I just click on "Update" and it does all the heavy lifting without me having to do absolutely anything !!! What more can I ask for ? Can't recommend it highly enough !!!

COLORADDICTED.COM
Greece
Over 3 years using the app
Out of the Sandbox replied July 24, 2024

Hi COLORADDICTED.COM team!

Thanks for such an awesome review of our Theme Updater app! So glad to hear that you have been able to take advantage of all the new improvements ...

June 20, 2024

Possibly the biggest pile of poo ever dumped on so many by so few.

mythaicurry
United Kingdom
Over 7 years using the app
Out of the Sandbox replied June 24, 2024

Hi mythaicurry team!

Sounds like you may need a little help with the app - we have reached out to give you a hand and get some additional details on how we can best help you. ...

July 17, 2024

it does the job , and customer support are very helpful worth it

NY Fifth Avenue
United States
About 2 years using the app
Out of the Sandbox replied July 18, 2024

Hi NY Fifth Avenue team!

Glad to hear that Theme Updater is part of your Empire theme's update process and thank you very much for your review!

All the best,
Out of the ...

November 9, 2022

We paid $89 to use this app to update a theme that was registered and compatible. It did not carry over any of the work we had put into customizing the theme through the Shopify sections and theme editor. We're not even speaking about development work - just settings through the theme. The quotes we have gotten from developers to carry over the settings have been extremely expensive and all over ...

MANIMAL
United States
Over 7 years using the app
Out of the Sandbox replied November 10, 2022

Hi MANIMAL team!

When updating your vintage Streamline v3.4.1 theme to OS 2.0, all content, such as home page content, will need to be rebuilt. This is a one-time process ...

January 24, 2024

Everything rolls well and I've had zero issues with the Theme Updater. Thanks Oots!

Luava
Finland
About 7 years using the app
Out of the Sandbox replied January 25, 2024

Hi Luava team!

We appreciate you taking the time to leave this review, and are so happy to hear that Theme Updater Plus was a part of your Retina theme update!

All the best, ...