Reviews (324)

Overall rating
3.9
Counts per rating level
  • 54% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 31% of ratings are 1 stars
November 19, 2024

So far so good!

JAREDJAMIN
United States
About 8 years using the app
Out of the Sandbox replied November 28, 2024

Hi JAREDJAMIN team!

We are so happy to hear that Theme Updater is able to help your shop - thanks for the great review!

All the best,
Out of the Sandbox

December 7, 2024

Theme update did nog work on the first try. Contacted support and after 30min the issue was fixed!
Great app, even better support!

Jarderi
Belgium
11 months using the app
Out of the Sandbox replied December 10, 2024

Hi Jarderi team!

We are glad to hear that Theme Updater is part of your theme's update process, and that our team was able to step in and help you out! Thanks for the great ...

January 3, 2025

Sustainable and Regularly Updated

I've been using the Turbo theme for years, and I couldn’t imagine switching to another theme for 3 main reasons:

- Proven Longevity: Turbo has been around for years, which ensures its sustainability. (It’s tempting to go for flashy themes that seem impressive at first glance, but it’s a trap. If they’re developed by a couple of guys working out of a tiny studio, ...

Cuisine-Pratique
United States
About 2 months using the app
Out of the Sandbox replied January 10, 2025

Hi Cuisine-Pratique team!

Thank you very much for your review of our support and Theme Updater. We are so happy to hear that Theme Updater is helping to streamline your Turbo ...

November 2, 2024

A definite must if you're getting an Out of the Sandbox theme......you need to keep up with changes and this does it easily.
Go Pro and you get additional sections to add to your site.

Seguin Gardens & Gifts
United States
Over 7 years using the app
Out of the Sandbox replied November 4, 2024

Hi Seguin Gardens & Gifts team!

Thank you for your awesome review - we are so happy to see that you are taking advantage of Theme Updater to keep your theme up to date, and ...

February 5, 2025

it is perfect

URT! URT!
United States
7 days using the app
Out of the Sandbox replied February 24, 2025

Hi URT! URT! team!

Thank you for your review - we think so too!

All the best,
Out of the Sandbox

November 4, 2024

Just received a DMCA Takedown Notice from these guys,

No direct support contact on their page

Their register page is not working :

https://register.pixelunion.net/

Just had AI bot that is unhelpful

Also their reset password link is not working,

this is the email from Shopify

This is the email we received, with one day to action this otherwise our site will be taken down,

I am not impressed.

...
Supplements.co.nz
New Zealand
Over 4 years using the app
Edited February 27, 2025

Support is great, very responsive.

Slight issue is everytime I update the theme i have to check all the theme customisations. Can take while to figure out, even though I have ticked the maintain theme customisations.

DR GUS nutrition
United Kingdom
Over 4 years using the app
Out of the Sandbox replied November 4, 2024

Hi DR GUS nutrition team!

Sorry to hear that you are having some issues with your theme! We have previously assisted you with your theme, and are here to help again if you ...

March 6, 2025

They say 'It will keep code edits', but it's just not working. There is no such a thing 'keeping custom code' if you custom code your theme. Basically, this app is useless for me.

AgozTech
United States
About 17 hours using the app
Out of the Sandbox replied March 7, 2025

Hi AgozTech team!

The Theme Updater does have a "Preserve theme file customizations" feature.

This feature will transfer over customizations from your older theme file to the ...

October 17, 2024

top produits

Iriscosmetics
France
Over 2 years using the app
Out of the Sandbox replied October 31, 2024

Hi Iriscosmetics team!

We really appreciate your review - thank you!

All the best,
Out of the Sandbox

October 17, 2024

Great support. Euwi helped a great deal with a conflict of code issue I had while updating. Great customer support and service.

Healthy Habitats
Australia
About 1 year using the app
Out of the Sandbox replied October 31, 2024

Hi Healthy Habitats team!

We are so happy to hear that our team was able to assist with your theme update - thank you very much for your review!

All the best,
Out of the ...