Overall rating Based on 87 reviews
Happy Dog Food 2
I have used the updater app only twice, and twice was just too much, I even got the pro version, which by the way doesn't give you anything more other than an email saying there is an update. I am sure many others who use shopify also use other apps and if you do you will find that the theme updater does not bring the custom code from those other apps over!!!
I have spent two weeks working with the other apps support just to get the theme to work as my live store.
I won't install an update again unless it is a critical update!
BTW, support is slow slow slow to respond, and much of the time it seems like an automated message with the same info, don't customize your theme if you want the theme updater to work!
Send A Toy
Since by default Shopify provide no automatic (or manual) way to run updates on your installed theme, this theme updater app by Out of the Sandbox is a godsend. We have used it 3 times to upgrade our Responsive theme and LOVE it. When you run the app, the update is installed as a new unpublished theme - so you have ample opportunity to ensure everything is A-OK before publishing. You will find that there are tweaks to be made after the update, you will not get a 100% match, however the alternative (without the app) is hours and hours of manual work to re-set your store settings. In our experience the app has undergone substantial improvements since we first used it. With our last run (26th October 2017, upgrading to Responsive 6.2.2), we had very little re-work to do. Languages changes did not come across, our footer and home page needed a few tweaks, that was about it, we were published within an hour!
I used this app last week to upgrade the Turbo theme on my store. It worked, but it did not transfer much of the configuration or any of the tweaks to the original theme. I still had to spend a few hours re-configuring my stores homepage and collection and product configurations, so not sure if it actually helped or not.
Unfortunately they're not doing thorough enough testing on these "updates" which have broken features which will cause you more work to go through and fix. Shame really. I used it for my last cart update but a lot of updated features such as typography didn't match up like my previous theme causing me to have to go into CSS to fix where with the previous they were properly linked within the dashboard. Other images issues as well has caused me to abandon this app because you'll end up having to do more work to find the bugs that they've missed.
We used the updater. Now we have no access to the theme at all. It just times out and we cannot do anything. I cannot imagine a worse situation. There is no telephone number to call. No support. Nothing.
When we bought the turbo theme we though updating it would be a seamless process. That is why we were happy to shell of the $350 US that it cost to get the program. We thought the updater would change thing including our custom changes.
This is the response we got:
Scott Marshall (Out of the Sandbox)
Oct 25, 3:27 PM EDT
Thanks for the reply and sorry for the wait.
Unfortunately, this process is quite standard for many customers who customize their theme. If you wish to avoid these conflicts in the future, I would avoid customizing your template files to ensure the Theme Updater App can successfully update your theme.
Please let me know if this helps or if you have any other questions.
Support Supervisor - Out of the Sandbox
Monday to Friday 9AM-6PM (Eastern)
So be aware if you buy Turbo and the updater that you are on your own and have to do all of the customizations yourself - again.
False Advertising at its best.
Simple app that installed easily and seems to work as described. I have not been able to update my them Turbo theme yet, but am certain the this app will save many hours of work.
Really good app. En nuestra floristeria online en Barcelona va genial.
Mane Management Lifesyle
Theme Updater as been a great addition to our store, www.manemanagement.com. Our customers love the app even though they have no idea of the inner workings. It just works seamlessly with our store!