Theme Updater & Backups | OOTS , 266 reviews

Great app, very easy to use. Even better customer service: very efficient, quick and skilled.

After extensive research of multiple Shopify themes, I have decided to provide my rating for my paid Premium Turbo theme.



Here are my reasons why:



I initially opened my store over three years ago. I opened my store during the pandemic, and was initially selling mask. However, I knew at that point that in the future, I wanted to also sell apparel. At that time I hired a designer to create my Shopify for me. I was not familiar with themes, or anything to that extent as I paid the designer to do all the work. I closed my store a year into the pandemic, and put a in construction notice on my store front, as I rebuilt for my apparel store. The designer who built my Shopify store used the turbo theme. As back then I was not familiar with how themes were placed into Shopify. I am now under the impression that the designer used either his own turbo theme, or a stolen turbo theme on my store. Because I was familiar with the turbo theme I ended up purchasing the theme myself about six months ago not even bothering to look at other themes, that was 100% my mistake.



I have recently in the last 2 month or so been reviewing Shopify dedicated themes themself (Both Free & Paid) and wow is all I can say! Dedicated Shopify themes offer way more ability for customization than the turbo theme, which is supposed to be a premium theme. The Shopify themes allow you to do basic things as changing margins/padding/spacing in each section, using gradient colors, they provide product tabs with icons, some of the themes also allow you to upload your own icons, they allow you to choose the background color of your pop-ups, they also allow you to use pages as dynamic sources in collapsible product tabs (to allow you to have a size chart), Some themes even come with built-in cookie banners, they also provide count down timers and much more. all of these things that I’m mentioning here that come with Shopify themes do not come in the premium turbo theme.



The Turbo Theme is a Good Theme, however, it’s one of the oldest themes on the market and I believe it has a lot of catching up to do, especially to simple basic features that are standard on Free Shopify Themes.

Whenever you reach out for assistance they typically state that they will submit feedback on your behalf or refer you to a developer for assistance.

The finally got it together. I tried to update FLEX from 3.1 to 3.5 then 4.5 and there was just too much that did not transfer and I had to rebuild the home page. But the update to 5.01 was great. Only took a few hours and a couple of times contacting support to get all the customizations made. Good Job OOTSB.

We appreciate this app and how it helps updating to the latest version. We always try to run the latest code on our website and being a small shop this really helps go from version to version without having to do it all manually. There have been times we were not able to use it but that was outlined and expected. For instance going from pre OS2 to a OS2 supported theme required a lot of manual updates but this was expected as OS2 was a different framework altogether. Once we got past that upgrade the Theme Updater app has helped keep our theme up to date with little to no help needed. We have had to reach out to support and found there the help we received to be quick and support was knowledgeable.

ADDITION 10/6/23: I am upping this to 4 stars. It is still very odd that the app messed up section on my page. HOWEVER, I did contact Out of The Sandbox and they replied very quickly and they fixed it! The reason I wrote the review is because last time I contacted them it took days for them to get back to me. So I wanted to make sure this was handled quickly. This time they really replied quickly, within 24 hours, and fixed the issue the same day or next (I think we are on different time zones).
Thank you

ORIGINAL REVIEW: Quite frustrating. Basic elements on my website get changed randomly and I have to go back and update tot he way we had it originally. I am referring to colors, fonts, banner message, our logo gets lost, it's really bad. Especially since we pay $9/month for the pro version.
I am NOT talking about custom code, that I know already you guys don't move over, but the basics? Colors? Fonts? Really bad.

It's never easy to update a Shopify theme, especially one that's been modified but the Theme Updater app makes it pretty painless and straightforward. If you use OOTS themes it's well worth the extra.

Beware of this company! Do not waste your money. Their current customer service is awful, often referring you to have to "hire an Expert" to get your theme even working to a basic point. I purchased mine years back and back then they excelled at helping me to customize it. Not recently. My current theme started to give a bunch of Google Search Console errors and they told me that the only solution was to upgrade to the latest version to get those solved. Ok. After reading these reviews and their notes about this updater app I decided instead to save the money and update it manually. But, even updating the theme manually, their new updated theme is half baked and it needs a lot of coding to get it right to where my previous theme even was. After lots of back and forth (prepare to wait 24-48 hrs for them to get back to you for each response) they would not help even to fix simple issues often referring me to "hire an Expert".

We use the Theme Updater App to regularly update our Archetype Motion theme. Even though we have a couple of Apps installed and some manually added code, the App does a great job. We did run into an issue once, but Cory and the support team jumped in and solved it in no time. We can highly recommend the App and the support team.

Wow, look at those ratings, either people hate it, or love it. When I first used it, I didn't like it, but I see they are working to make it better by the day. I have a lot of faith in this company. I've used their theme (Turbo) for many years now, and they are always putting a lot of work into it to keep it updated and add some goodies here and there. Don't let the reviews on this "updater" app steer you away from using their themes, as they are one of the best in the industry, imho.

Euwi is very professional and knowledgeable in helping us resolve the issues related to formatting and style settings of blogs posts. He always responded to us quickly and we have already sought his assistance many times. If you want fast support and swift webpage loading speed, the themes from Out of the Sandbox is your excellent choice !