Theme Updater & Backups | OOTS

Had some difficulty updating due to customization but the team reached out straight away offering their support.

Update to answer:
For those who read the response: This in every way incorrect.
Our custom code is not slowing down our theme. That is not the issue and our correspondance have been on the same ticket all alone, which has been replied by us continuously. The app has been of no use, please do not disregard your responsibility by making it seem the fault us on us.

Downloaded the app to carry over ...

The only thing it did for me is install an updated version of my current theme, which I've already done from the Shopify theme store. Everything else I have to do manually. Plus, there is no option to cancel your plan so I have to contact customer support just to cancel, which I find unnecessary.

Support from the Theme Updater team is excellent. Thanks for taking the time to update our theme with all of the customizations on an existing theme version.

works perfectly

Clicking on app -store health check- and a spinning wheel, then nothing. So out of the -sand-box this app does not work.

The app updates the themes okay, but there is so little transparency or customer input on what the theme updates are going to be. There's no way to upvote features or make suggestions. And the customer service just sucks. If you ask for help with a problem, like the fact that their theme doesn't support Google Review Rich Snippets, they tell you to hire a custom coder to fix their theme. A ...

This app is a lifesaver, it’s saved me hundreds as I normally have to pay someone to bring over my changes and this can take days. I had a small issue and Leo sorted it the same day and even helped me research something which he really didn’t have to.
Amazing app, theme and support.
Thank you

This app is very useful for upgrades and backups. I had a problem with the backup section of the app and Corey from Out of the Sandbox got the issue addressed right away. OOTS' support has always come through for me.

I've been using the Theme Updater by Out of the Sandbox app for a while now, and it has been a game changer for my Shopify store. As a user of their themes, keeping everything up-to-date is crucial, and this app makes the process incredibly seamless.